Business Analyst / Project Manager - Deadline 08/07/25

Following skills and knowledge are required for the performance of the above listed tasks:

• Knowledge of European Customs policies, processes and data

• Very good knowledge of DG TAXUD key technologies

• Excellent knowledge of XML and XSLT

• Analysis and problem-solving skills

• Good redaction skills

• Ability to work autonomously is mandatory;

• Excellent knowledge of service interfaces and service data;

• Experience of large scale IT systems integration projects;

• Ability to give business and technical presentations to multiple stakeholders

• Good knowledge of data modelling

• Good knowledge of business process modelling

• Ability to participate in technical meetings

• Excellent interpersonal and communication skills

• Ability to participate in multi-lingual meetings

• Ability to present and to animate collective intelligence sessions

• Ability to understand the technological aspects of the project, as well as the risks and the success factors is required

SPECIFIC EXPERTISE:

• Minimum 07 years’ experience in IT, including recent 2 years’ experience in IT service or project management.

• Experience in ALM tools: Jira, Nexus, Confluence.

• Experience in organisations linked to Customs environment, using a recognised methodology or prior experience with customs and/or taxation applications is an asset.

• Experience of large scale digital distributed systems integration projects is an asset.

• Experience of large scale service support, service delivery and business continuity.

• Good knowledge of IT technologies e.g. networking, software development, testing, databases

• Excellent knowledge of ITIL, CMMI, SLA, OLA, service management tools.

• Ability to apply high quality standards to all tasks.

• Experience in coordinating with multiple stakeholders and managing vendor relationships.

• Good understanding of disaster recovery and business continuity practices.

• Proficient in monitoring and optimizing service.

• Strong understanding of DevOps practices and tools.

• Recent experience in managing the design and development IT design and Technical Specifications, of international distributed IT systems with multiple stakeholders is an asset.

• Recent extensive professional experience, minimum 2 years, with service management of large-scale IT integration projects

• Extensive experience in negotiating technical solutions e.g. coming to an agreement on divergent views on data structures.

• Extensive experience with conformance testing of complex systems against agreed standards.

• Recent extensive experience in consultation and coordination with business stakeholders for the assigned IT projects.

• Extensive experience in international/multicultural environment.

• Recent experience in preparing and roll-out of transition and/or migration of large-scale IT systems from the one operational phase to the subsequent one.

• Recent extensive experience in consulting and coordinating multiple sub-contractors for the assigned IT projects.

• Experience in progress monitoring and reporting to all levels within the organisation and involved stakeholders.

Level : 10

Delivery mode : Near Site (Brussels)