C004236 & C004316 Principal Technician (Digital Communication Services)

• Follows standard approaches and established design patterns to create new designs for simple systems or system components.
  
• Identifies and resolves minor design issues.
  
• Identifies alternative design options and seeks guidance when deviating from established design patterns.
  

• Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure.
  
• Follows organisational architectures and standards.
  

• Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
  
• Accepts completed software modules, ensuring that they meet defined criteria.
  
• Produces software builds from software source code for loading onto target hardware.
  
• Configures the hardware and software environment as required by the system being integrated.
  
• Produces integration test specifications, conducts tests and records and reports on outcomes.
  
• Diagnoses faults and records and reports on the results of tests.
  
• Produces system integration reports.
  

• Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures.
  
• Ensures network configurations are applied to meet operational requirements in line with agreed procedures.
  
• Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports.
  

• Be responsible for implementing, and maintaining network routing
  
• Network Design & Implementation – Plan, configure, and deploy routing protocols (e.g., OSPF, BGP, IS-IS).
  
• LA/WAN Optimization – Optimize routing tables and traffic flow for performance and redundancy.
  
• Troubleshooting & Support – Diagnose and resolve routing issues, including latency, congestion, and failures.
  
• Security & Compliance – Implement route filtering, prefix lists, and security policies to prevent unauthorized access.
  
• Capacity Planning – Monitor network usage and plan for scalability and growth.
  
• Documentation & Reporting – Maintain network diagrams, change logs, and incident reports.
  
• Collaboration – Work with other teams (e.g., security, data centre, cloud) to ensure seamless connectivity.
  
• Software & Firmware Management – Upgrade and patch routers to maintain security and stability.
  
• Testing & Lab Work – Conduct network simulations and testing before deploying changes.
  
• On-Call Support – Be available on a rotating basis for after-hours network incidents and escalations
  
• Enterprise Security Operations Center Rotation – Take assigned shifts in the ESOC to monitor and manage network operations inreal-time.
  

Requirements

• Hands-on experience with the designing, implementing, and maintaining the core network architecture for large organizations. Practical experience configuring, troubleshooting and optimizing routers, switches, firewalls, and other hardware/software networking elements.
  
• CCNA Routing and Switching or similar training/certification
  
• At least 2 years practical experience with the designing, implementing, and maintaining the core network architecture for large organizations.
  
• Good practical experience configuring, troubleshooting and optimizing routers, switches, firewalls, and other hardware/software networking elements.
  
• Knowledge and experience of the following domains
  
• Routing and Protocol Expertise: Proficiency in dynamic routing protocols (OSPF, BGP, IS-IS) and traffic engineering techniques, with a strong foundation in IPv4/IPv6 networking. MPLS, IPv6, Segment Routing, QoS.
  
• SD-WAN and Network Virtualization: Hands-on experience deploying, managing, and optimizing SD-WAN solutions for modern enterprise environments. Software Defined (SDx) (e.g. SDN, SD-WAN, SDDC, SASE) Network Functions Virtualization (NFV)
  
• Troubleshooting and Automation: Advanced troubleshooting skills combined with knowledge of network automation tools (e.g.,Python, Ansible) for efficient configuration and monitoring.
  
• Prior experience of working in an international environment comprising both military and civilian elements
  
• Knowledge of NATO responsibilities and organization, including ACO and ACT.
  
• Cisco or other network manufacturer certifications are welcome.