C004273 Outsourcing Officer

• Contributes to the development of continuity management plans
  
• Identifies information and communication systems that support critical business processes
  
• Coordinates the business impact analysis and the assessment of risks
  
• Coordinates the planning, designing, and testing of contingency plans
  

• Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity
  
• Advises on the approach and techniques to be used for business situation analysis
  
• Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities
  
• Engages and collaborates with a wide range of stakeholders, including those at the management level
  
• Gains agreement from stakeholders to conclusions and recommendations
  
• Contributes to definition of organisational standards and guidelines for business situation analysis
  
• Develops the change management approach and plan in collaboration with sponsors, users and project teams
  
• Creates and implements action plans to ensure everything is ready for the change before going live
  
• Acquires change management resources and develops their capabilities to deliver the required changes
  
• Gathers feedback to allow timely improvements to the change management plan and approach
  
• Assesses risks and takes preventative action
  
• Develops and communicates tailored change management plans for senior stakeholder groups
  
• Provides guidance and makes suggestions to support change sponsors
  

• Develops organisational policies, standards, and guidelines to ensure effective supplier management across the integrated supply chain
  
• Defines the approach for commercial communications and the management of relationships with suppliers
  

• Establishes a positive and effective working environment with suppliers for mutual benefit
  
• Ensures that resources and tools are in place to conduct bench marking
  
• Reviews supplier analysis and assesses effectiveness across the supply chain
  
• Manages risks and assures the quality of the services delivered by suppliers
  

• Leads the development of comprehensive stakeholder management strategies and plans
  
• Builds long-term, strategic relationships with senior stakeholders (internal and external)
  
• Facilitates the engagement of stakeholders in support of the delivery of services and change projects
  
• Acts as a single point of contact for senior stakeholders, facilitating relationships between them
  
• Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined
  
• Oversees monitoring of relationships including lessons learned and appropriate feedback
  
• Leads actions to improve relations and open communications with and between stakeholders
  

• Trains others on evaluating products or services from multiple vendors
  
• Advises on appropriate solutions to complex multiple vendor problems
  
• Leads in the regulated use of materials and forms for the selection of products and vendors
  
• Evaluates overall considerations such as product and vendor risks, and provides recommendations
  
• Optimizes standard processes to maximize the efficiency of organizational products or services
  
• Designs and develops product and vendor selection criteria and requirements
  

• Builds and maintains partnerships with multiple and/or large vendors
  
• Ensures the fulfilment of report and record-keeping requirements
  
• Evaluates issues and terminates vendor relationships as appropriate; works with legal departments
  
• Monitors supplier performance; works to resolve discrepancies between performance and agreements
  
• Develops quality standards and controls for vendor selection
  
• Facilitates supplier partnering arrangements that share risk and reward
  

Requirements