Administratief logistiek medewerker

Job summary
Freight Forwarding Officer Maintaining contacts with customers, shipping companies, carriers, and airlines Handling bookings, coordination of logistics, and documentation
Job seniority: associate level
Responsibilities
• Maintaining contacts with customers, shipping companies, carriers, and airlines • Handling bookings, coordination of logistics, and documentation • Controlling the entire logistics chain during order processing • Coordinating sea, road, and air freight, import-export, LCL and FCL, as well as EU distribution and warehouse activities • Verifying and coordinating shipping documents • Providing instructions to sub-contractors and verifying completion • Ensuring timely cost estimates for purchases and sales in the operational system • Ensuring timely invoicing and supervising the (junior) administrators • Monitoring market trends for all modes of transport • Contributing proactively to continuous improvement methodology
Requirements
• Minimum high school diploma • Experience in a similar role, with expertise in sea, road, and/or air freight, LCL and FCL • Strong command of Dutch and English • Strong administrative skills, with 80% of job communication being via email • Detail-oriented and able to work meticulously • Stress-resistant and a strong sense of responsibility • Ability to work well in a small team, take initiative, and handle a diverse workload • Customer service-oriented with the ability to identify and meet customer needs in a pleasant and friendly manner • Ability to empathize with and understand customer requirements
Key Skills Needed
• Strong administrative skills • Excellent communication skills • Detail-oriented • Stress-resistant • Ability to work well in a team • Customer service skills