Community Manager

If you've been on the hunt for an opportunity to work with industry leaders who are at the forefront of the digital revolution, this might be the moment you've been waiting for. We're offering an exceptional opportunity for dynamic individuals to join our Marketing/Communication team.

As a member of our Marketing/Communication team, you'll be an integral part of Central Services, the heart that fuels both Digi and Citymesh. Based on your skills and interests, you might team up with either or both of these powerhouses. Here's a snapshot of what each brand stands for:

• Citymesh: European leader in B2B connectivity. From 0G to 5G, we're not just in the game, we're reinventing it. With our roots deep in B2B, Citymesh offers top-tier 4G/5G networks and innovative WiFi-as-a-service solutions.

• Digi: not just another B2C telecom player. DIGI BE is a movement. Our audacious vision is to revolutionize telecom, putting customers and innovation at its core.

Key responsibilities as a Community Manager

• Community building and management
  • craft and implement a community strategy that aligns with our company objectives
  • oversee online forums, social media, and other community platforms to ensure adherence to community guidelines
  • strategize and execute plans to attract new members and retain existing ones
  • potentially develop and manage a community ambassador program to evangelize our community

• Communication and engagement
  • develop and publish captivating content to engage the community
  • directly communicate with community members across various platforms, addressing questions, collecting feedback, and facilitating discussions
  • collaborate with the Events Manager to organize both online and offline community events to foster engagement and strengthen ties

• Analysis and reporting
  
• utilize analytics tools to gauge engagement and the effectiveness of community initiatives
• provide periodic reports on community statistics, growth, and engagement levels to internal stakeholders

• Stakeholder and crisismanagement
  • collect and relay community feedback to relevant departments within the organization
  • address negative feedback or crises in a manner that protects the brand
  • monitor and respond to brand mentions to uphold and enhance our reputation

Do you thrive in the digital realm, weaving connections and fostering online neighborhoods?If so, we'd love for you to be a part of our creative journey!

Must have qualities & talents

• Bachelor's degree in Business, Marketing or equivalent experience
• Proficiency in Dutch, English and French is mandatory
• Dynamic communicator: ability to spark and maintain conversations across diverse platforms
• Strategic thinker: craft and implement effective community-building strategies
• Reputation guardian: monitor brand mentions and protect the company's image
• Growth oriented: drive strategies to both acquire new members and retain current ones

What we offer

• Full-time contract of indefinite duration or freelance

• Market-based remuneration supplemented with fringe benefits

• Company car and fuel card

• Flexible schedule with the possibility of teleworking

• Extensive training budget

• Modern working environment

• Cordial team with nice colleagues in a family atmosphere

• Social extras : internal events, bbq's, drinks, and much more

Curious For More?

Want to ride the digital wave with the coolest players in town? Dive in with us! Citymesh & Digi are scouting for vibrant souls to amp up our Marketing/Communication squad. Let's make waves together and apply today!