Job Description - Front Office Trainee - Urgent Role
We are searching for a remarkable Front Office Trainee to join our high calibre team at Brussels Marriott Hotel in Bruxelles. Growing your career as a Full Time Front Office Trainee is an amazing opportunity to develop exceptional skills. If you are strong in problem-solving, planning and have the right experience for the job, then apply for the position of Front Office Trainee at Brussels Marriott Hotel today!
Your responsibilities will be:
- To welcome guests of the hotel in offering an efficient, friendly and polite check-in.
- To explain all the hotel facilities/services.
- To handle departures in accordance with hotel procedures and billing instructionsTo deal with guests’ enquiries.
- To deal with any internal enquiries (Housekeeping, F&B, MOD).
- To answer the phone using the internal telephone etiquette.
- To assist and participate in the in-house-company promotions and facilities as required.
- To be aware of all room types of the hotel and facilities in the room.
- To be aware of the availability of all types of accommodations and to sell in order to achieve a maximum of revenue and to promote in-house promotion/facilities.
- To assist in room allocation according to the guests’ requests.
- To ensure charges, credit card payment, deposits and any other guest transactions are recorded properly on the guests’ account-checking.
- To verify signatures as established by the Hotel Credit Policy.
- To help our team reach 100% guest satisfaction. - To be bilingual in English, have at least an intermediate level in French and a third language is a plus!
- Effective communication skills & organizational skills.
- Computer and Microsoft office SkillsBeing enthusiastic, a ‘people person’ and ready to be part of a great team.
Benefits of working as a Front Office Trainee in Bruxelles:
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