We are looking for an enthusiastic Groups & Events Coordinator to join our productive team at Hospitality Talents - Recruitment Agency in Bruxelles.
Growing your career as a Full Time Groups & Events Coordinator is an awesome opportunity to develop relevant skills.
If you are strong in presentation, planning and have the right personality for the job, then apply for the position of Groups & Events Coordinator at Hospitality Talents - Recruitment Agency today!
For our client, a MICE Hotel in Brussels, we are looking for a Group & Events Coordinator .
Position will require someone with a first experience in M&E.
Sales responsibilities :
- Responsible for the sale and management of all group bookings enquiries
- Responsible for the qualification of leads
- Implements confidential contracts and agreements in collaboration with the sales team and the Operations
- Will work closely with the Sales & Revenue Management team
- Promotes and maintains good relations with PCOs, travel agents, airlines and corporate accounts
Administrative and operational responsibilities:
- Follows up on group files in respect of option dates, reminders, follow-up on partial or total cancellations with invoicing if necessary
- Is responsible for the encoding of requests in the PMS (room breakdown, rooming-list, sales conditions, etc.)
- Prepares the group’s information sheets necessary for operations and briefing all parties before the group’s arrival
- Ensures the quality of stay of group bookings and deals with customer complaints and requests in an efficient and professional manner in collaboration with the operational teams if necessary
Requirements
- You have at least 2 years of experience in the back office (expertise in the use of Opera software is a plus)
- You have a good knowledge of the office package (Excel, Word, Power Point)
- You can demonstrate experience with analysis, customer relations, collaboration and project management
- You have a commercial spirit and are a strong negotiator and argumentation force
- You are open to process changes when it is good for your organisation and you know how to translate these changes at an operational level
- Your communication skills are fluent in French and English, both written and spoken. Duth is a big plus
Benefits
- Full time contract
- Good package
- Opportunity to join a young and dynamic group of hotels
- You have at least 2 years of experience in the back office (expertise in the use of Opera software is a plus) - You have a good knowledge of the office package (Excel, Word, Power Point) - You can demonstrate experience with analysis, customer relations, collaboration and project management - You have a commercial spirit and are a strong negotiator and argumentation force - You are open to process changes when it is good for your organisation and you know how to translate these changes at an operational level - Your communication skills are fluent in French and English, both written and spoken. Duth is a big plus
Benefits of working as a Groups & Events Coordinator in Bruxelles:
● Company offers great benefits
● Opportunities to grow
● Attractive package