Receptionist / Welcomer

The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center.

Job Description

Overview of duties

• Performs Front Office, Reception and Information operations, applying the organisational structure defined by the Welcomer Manager.
• Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.
• Forms the link and interfaces between the hotel's different departments and various points of reception.
• Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay.
• Promotes the hotel's offer. Helps meet the department's quantitative targets through his/her sales efforts.

Qualifications

• Team spirit
• Enthusiastic
• Spontaneous and empathic
• Good listening skills and ability to anticipate
• Good presentation, confident speaking skills
• Dynamic
• Sales oriented

Additional Information

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

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