Business Services Project Manager for Procurement

Role Overview

Nextlink is seeking an experienced Business Services Project Manager – Procurement Transformation to lead and coordinate the Procurement workstream within its Enterprise Business Services Transformation Programme.

The role will focus on driving enterprise-wide procurement process harmonisation, business process transformation and modernisation of procurement services across NATO's civil and military organisations.

The successful candidate will provide programme and project management leadership, coordinate stakeholders across multiple NATO entities, and ensure alignment between procurement business processes, ERP implementation, cloud transformation and enterprise data initiatives.

This is a senior-level project management and advisory position requiring strong expertise in procurement transformation, enterprise business services, ERP programmes and complex international stakeholder environments.

Requirements

Key Responsibilities

A. Project and Programme Management

• Lead and manage procurement-related business transformation projects and initiatives.
  
• Develop project plans, schedules, milestones and delivery roadmaps.
  
• Monitor project progress, budgets, dependencies, risks and issues.
  
• Maintain project documentation, governance reports and status updates.
  
• Ensure timely delivery of agreed project outcomes and deliverables.
  

B. Procurement Business Transformation

• Lead the Procurement workstream within NATO's broader Business Services Transformation Programme.
  
• Drive enterprise-wide procurement process harmonisation across NATO entities.
  
• Assess existing procurement processes and identify opportunities for standardisation and improvement.
  
• Plan and facilitate stakeholder workshops and working sessions.
  
• Develop recommendations for streamlined and efficient procurement operations.
  

C. Stakeholder and Communication Management

• Coordinate with stakeholders across Procurement, Finance, Legal, HR, IT and other NATO departments.
  
• Engage and influence senior-level stakeholders to achieve alignment on transformation objectives.
  
• Facilitate cross-functional collaboration and decision-making.
  
• Prepare executive presentations, briefing documents and management reports.
  

D. ERP, Cloud and Digital Transformation

• Coordinate procurement-related ERP implementation and transformation initiatives.
  
• Ensure alignment between procurement business requirements and enterprise technology solutions.
  
• Manage dependencies across ERP, cloud migration, data platforms and other enterprise business services.
  
• Support the integration of procurement processes with NATO's wider digital transformation strategy.
  
• Provide recommendations on cloud-enabled procurement solutions and technology modernisation.
  

E. Procurement Subject Matter Expertise

• Provide expert advice on procurement business services and transformation best practices.
  
• Share market insights and lessons learned from large-scale procurement and ERP transformation programmes.
  
• Review project plans, business process documentation, solution designs and delivery artefacts.
  
• Recommend improvements to ensure quality, consistency and successful project delivery.
  

3. Mandatory Skills and Experience

• Minimum 8 years of relevant professional experience in digital transformation and enterprise business services, with significant experience in Procurement.
  
• Proven experience leading procurement transformation initiatives and enterprise-wide business process harmonisation.
  
• Strong experience in ERP implementation and procurement-related business transformation programmes.
  
• Experience delivering large-scale transformation projects within international or complex multinational organisations.
  
• Exposure to cloud-enabled business solutions, enterprise data platforms and digital transformation initiatives.
  
• Strong programme and project management experience.
  
• Demonstrated ability to manage and influence senior executive stakeholders.
  
• Excellent written and verbal communication skills in English.
  
• Ability to prepare executive-level presentations, strategic reports and decision-making documents.
  

4. Desirable Skills and Qualifications

• Previous experience working with NATO or other international/military organisations.
  
• Knowledge of NATO policies, governance and operating environments.
  
• Experience with leading ERP and procurement platforms and enterprise business services solutions.
  
• Exposure to commercial cloud platforms and/or on-premise cloud environments.
  
• Project or programme management certification such as PMP, PRINCE2 or equivalent.
  
• Knowledge of Enterprise Architecture frameworks such as TOGAF.
  
• Understanding of IT Governance frameworks such as COBIT and IT Service Management practices such as ITIL.
  
• Experience working in complex, multinational and multicultural environments.
  

5. Key Deliverables and Expected Outcomes

The successful candidate will be expected to deliver:

• Enterprise Procurement Process Harmonisation roadmap.
  
• Procurement transformation project plans and implementation milestones.
  
• Stakeholder engagement and communication plans.
  
• Project status reports, risk registers and dependency management documentation.
  
• Executive-level briefing materials and decision-support recommendations.
  
• ERP and cloud procurement transformation coordination.
  
• Reviewed and quality-assured procurement process documentation.
  
• Knowledge transfer and project handover documentation.
  

6. Key Performance Indicators (KPIs)

Performance will be assessed based on:

• Achievement of agreed business transformation milestones within planned timelines.
  
• Quality and acceptance of project deliverables.
  
• Effective stakeholder engagement and cross-functional coordination.
  
• Successful management of project risks, issues and dependencies.
  
• Completion of documentation and knowledge transfer activities.
  

7. Work Location and Conditions

• The position is based at NATO Headquarters in Brussels, Belgium.
  
• The consultant is expected to work on-site five days per week.
  
• Limited teleworking may be permitted from the consultant's residence in Belgium, subject to security assessment and NATO approval.
  
• Travel to other NATO bodies and committee meetings within NATO countries may occasionally be required.
  
• A signed Non-Disclosure Agreement (NDA) is mandatory.
  
• The consultant must comply with applicable Belgian work permit, visa, taxation, social security and health regulations.
  

Security Clearance

NATO SECRET security clearance is mandatory.

The candidate must already hold a valid NATO SECRET security clearance before being considered for the position.