C004177 Windows Engineer (CTS) - THU 19 Jun RELAUNCH

Previously proposed candidates were non-compliant for the following reasons:

• Telcon interview, we spoke about DNS and GPO which was ok, however other areas that are essential within this environment from the questions asked were not sufficient enough to convince that this was a good fit for the role.
• Lacking essential WIN OS technical skills such as SCCM and end point knowledge, little direct NCIA/NATO experience
• Engineer has been employed in many posts within NATO/Agency, his working reputation is not great, some good elements on CV however does not reflect his true engineering ability having asked other previous employees.
• Telcon interview. little NATO/NCIA Experience, he lacks SCCM knowledge (essential), has ok theory but lacks hands on operational experience that would not suit our busy environment.

Deadline Date: Thursday 19 June 2025

Requirement: Windows Engineer

Location: Mons, BE 

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 28 July 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO COSMIC TOP SECRET.  The requirement for Security Clearance level CTS is non-negotiable. We cannot accept NS with CTS clearance applied for and ongoing.

Duties and Role:  

As Windows Engineer, the incumbent will be responsible for conducting configuration and administration of NCSC Windows based systems and subsystems. Windows Engineer will provide also on-site installation, updates, migration and support of Microsoft based infrastructures (computers / servers / networks) on NATOs assets on remote sites around the world, known as 'Tier 3' sites, carrying out any troubleshooting associated.

The Windows Engineer reports to the Head, Platform and Infrastructure Management Section and will work with engineers within Infrastructure Branch.

Main responsibilities, but are not limited to the following:

• Organizes and directs the configuration, operation, and security of CSSL Windows based systems.
• Support the Initiation, preparation, follow-up and defence of the specialist applications upgrades in front of the Change Management Board.
• Manages the daily activities of NCSC configuration, operation, and security of Windows systems and performs capacity analysis and planning.
• Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations based on obsolescence and/or security needs.
• Maintains servers, creates monitoring reports and logs, and ensures functionality of Windows based systems in different locations (Tier-2 and Tier-3 locations).
• Secures server infrastructure by identifying and resolving vulnerabilities within stated timeframes.
• Performs multiple tasks concurrently and responds to emergency situations effectively.
• Identify issues and create improvement processes to help with the reduction of incidents / outage times.

Specific Working Conditions: There may be ocassional travel within Belgium to Brussels/Braine L'Alleud once per quarter.

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
• Essential to have a Bachelor's Degree in Computer Science combined with a minimum of 5 years' experience as Windows Engineer or similar position, or a Secondary education and completed advanced vocational education (loading to a professional qualification or professional accreditation) with 7 years post related experience, with demonstrated experience in following areas:
• Minimum of 5 years' experience administering large, complex Windows applications and/or as an Active Directory Domain Administrator
• Experience developing and maintaining windows platform for the server as a host, connected with multiple clients
• Advanced knowledge of Microsoft technologies, including: Microsoft Server (2019/2022); Microsoft Windows (Win11); Microsoft Configuration Manager; Microsoft Exchange Server 2016/2019; Microsoft Terminal Services/Remote Desktop Services
• Familiar with virtualization technologies (Preferably VMWare)

Desirable

• Up to date, relevant Microsoft Certification.
• Experience in defining, implementing and validating NCIA CSSL security settings.
• Industry leading certification in the area of Cybersecurity such as CISSP, CISM, MCSE/S, CISA, GSNA, SANS GIAC.
• A solid understanding of Information Security Practices; relating to the Confidentiality, Integrity and Availability of information (CIA triad.)
• Prior experience of working in an international environment comprising both military and civilian elements