C004295 DCIS Technician (Webhosting) (NS) - TUE 15 Jul

Deadline Date: Tuesday 15 July 2025

Requirement: DCIS Technician (Webhosting)

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 700

Required Start Date: 25 August 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:  

As part of day-to-day tasks, the contractor will work on (but not limited to):

• Supporting and maintaining core infrastructure services (including SharePoint, Active Directory, DNS, ADFS, etc.) across deployed environments.
• Assist with the deployment of new system baselines based on internal configuration and change control processes.
• Monitor performance and health of critical services, identifying issues before they impact users.
• Perform troubleshooting and maintenance for assigned infrastructure systems.
• Apply and validating security hardening policies (GPOs, baselines, patching) in coordination with the cybersecurity team.
• Collaborate with the centralized IT Service Desk for incident response, problem management, and change implementation.
• Document updates to system security settings, configuration changes, and procedures in clear, structured formats.
• Ensure that any task-related technical documentation is delivered in electronic format to meet agency compliance.
• Occasionally traveling to supported sites as part of on-site deployment, upgrade, or troubleshooting assignments

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Experience in managing core IT services (e.g. SharePoint, AD, DNS) in medium to large environments.
• Foundational or working knowledge of Microsoft SharePoint and ADFS (Active Directory Federation Services)
• Good understanding of DNS architecture and domain name resolution in enterprise environments.
• Hands-on experience or clear understanding of Active Directory administration, including users, groups, and organizational units.
• Familiarity with Microsoft Windows Server environments, including system configuration, patching, and basic security controls.
• Ability to create, troubleshoot, and apply Group Policy Objects (GPOs).
• Exposure to endpoint security tools such as McAfee ePolicy Orchestrator.
• Ability to provide Level 2/3 infrastructure support, including escalated troubleshooting, system monitoring and technical documentation.
• Strong communication skills and the ability to work well within a team.
• Eagerness to learn, adapt, and contribute to a secure, high-performing IT environment.

Desirable:

• Familiarity with Windows Update Services, system patching strategies.
• Knowledge of virtualization tools such as VMware vSphere, VSAN, or Hyper-V.
• Understanding of server hardware (e.g., HP Blade servers, storage arrays) and networking fundamentals.
• Exposure to deployment tools like Microsoft Deployment Toolkit (MDT) or Windows Autopilot.
• Basic knowledge of network protocols (TCP/IP, DHCP, DNS, etc.) and how infrastructure components interact