C004559 Staff Officer - Operations and Missions (NS) - WED 22 Apr

Deadline Date: Wednesday 22 April 2026

Requirement: Staff Officer - Operations and Missions

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1008

Required Start Date: 1 June 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

Operational Planning

• Participates in Operations Planning Processes at strategic and/or operational level including travel to planning and execution activities
• Coordinates mid and long-term Operational planning between strategic/operational staff and relevant functional/business areas within NCIA.
• Orchestrates the tracking, recording and accounting of all formal tasking until confirmed as complete by the requesting authority.
• Provides close coordination with customers, in requirements capture and service delivery.
• Ensures the provision of timely and relevant management and situational awareness updates to senior leadership.
• Leads and coordinates strategic initiatives working across departmental or functional boundaries.
• Contributes to the development of policies, standards and guidelines for operational process development and planning.
• Step in for senior-level staff as and when required, ensuring continuity of leadership and decision-making.

Project Management and Support

• Provides support to Project Managers throughout the NATO Project Management lifecycle, in the delivery of and transition into Service Operations.
• Supports and coordinate different processes related to customer CRFs to Price Proposals (PP), O&M, CURs, and funding approval for ongoing missions.
• Notifies the 'customer' of any requirement for Customer Funding and obtain confirmation that any required Customer Funding is in place;
• Liaises with the COO Account Manager (AM) and coordinates the requested support with Agency Operational Elements.
• Drafts a Tasking Order on behalf of the Branch Chief in order to initiate the delivery of those NCIA services.

Business Administration

• Lead and guide the Planning Team when Branch Head is not present.
• Mentor, coach and develop new OPEX military and civilian staff members. Assist and advise them of their responsibilities throughout the CIS planning process.
• Maintain personal core competencies in related technical fields and processes.
• Undertake ad hoc tasks related to OPEX responsibilities as required.
• Designs the timetable of executive-level meetings and forums.
• Sets agenda, format and desired outcomes for meetings.
• Provides direction and receives progress updates from members of an executive team.
• Manages highly sensitive and confidential issues and information.

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline – mainly CIS/IT - and 2-years post-related experience. Or, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6-years extensive and progressive expertise in duties related to the function of the post.
• Minimum two years of relevant experience, preferably in the delivery and implementation of management support mechanisms or other professional-level activities.
• Demonstrates good knowledge of the NATO Operational Planning process or similar and comparable planning processes.
• CIS planning experience in a National or International HQ at divisional level or above
• Proven experience and ability to communicate with customers and staff at all levels including military and civilian personnel and excellent verbal and written communications skills.
• Experience in presenting complicated issues in a clear, concise and persuasive manner
• Proven experience and ability to multi-task, manage time, deliver on responsibilities and work effectively under pressure while producing high-quality products, at times, under short deadlines.
• Knowledge and experience of pertinent modern communications and information systems.