C004727 VeVA MN Firewall Coordination Services (Ops & Ex) (NS) - FRI 13 Mar

Deadline Date: Friday 13 March 2026

Requirement: VeVA MN Firewall Coordination Services (Ops & Ex)

Location: Braine-l'Alleud, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 960

Required Start Date: 20 April 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

• VeVA MN Firewall Coordination Process description document
• Monthly Firewall Changes Report
• Response / assess/manage related FW rule ITSM tickets
• Report of number of tickets assigned to and processed by the FW Coordinator
• Delivery required assessments to the FW rules originated through Change Requests
• Report the status of the managed FW Rules to the SMWG upon co-leader's requested.
• FW process description briefings
• Deliver assessment as Subject Matter Expert during exercise meetings.
• Provide direct engagement with and support to exercise participants and stakeholders at the exercise location.

Support Exercises:

• STCO26B - MPC/TCC
• STCO26B - FCC
• STCO26A E-Block (Fed. Joining)
• STCO26A E-Block (Fed. V&V)
• STCO26B E-Block (Fed. Joining)
• STCO26B E-Block (Fed. V&V)

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A university degree from a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 2 years of specific experience.
• Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency; that is, at least 6 years extensive and progressive expertise in the duties related to the function of the post.
• Proven experience on Configuration Management and Firewall rules management
• Basic familiarity with networking concepts including routing, switching, and IP addressing.
• Strong technical understanding and experience working with various IT Service Management related tools and technology, including but not limited to BMC Remedy ITSM Suite.
• Understanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle)
• Sound knowledge of Service Design, Service Transition and Service Operation processes and principles according to ITILv3/v4;
• Experience with ITIL change and configuration management best practices;
• Strong technical understanding and knowledge of all aspects of modern CIS infrastructure, including cloud-based solutions used by large and globally disperse organisations
• Strong understanding and experience working with complex systems and architecture frameworks
• Extensive knowledge of concepts of central management with distribution execution;
• Sound Knowledge of NATO's missions and exercises, as well as peacetime architecture and operations
• Experience leading and facilitating meetings and committees with various stakeholders;
• Working as part of a technical team;
• Experience in the following Microsoft tools: MS Excel, MS Power Point, MS Outlook, MS Word;
• Provide Project Management support as required;
• Strong awareness of business priorities and objectives and how to manage and prioritise the technical activities to support the business
• Ability to work independently and manage multiple tasks simultaneously.
• Strong analytical and creative problem-solving skills to resolve complex issues,
• Demonstrated ability to derive meaningful metrics and guidance from system data and trends,
• Ability to work in a fast-paced, dynamic environment with the ability to manage multiple priorities and projects simultaneously,
• Exceptional communication, interpersonal, and leadership skills, with the ability to collaborate effectively with technical and non-technical stakeholders,
• Strong policy, process, and procedure skills
• Ability to clearly articulate ideas to senior leadership orally and in writing.

Desirable

• Knowledge of IT Service Management through completion of formal certification in ITILv3 or v4 at the Foundation level or higher.
• Working experience in International or Multinational Organizations as well as in military environments will be considered as an asset.
• In-depth knowledge of NATO responsibilities, structure and organization, including ACO and ACT;