Customer Advisor Ghent, Belgium

Location & Setup

• Ghent, Belgium
• Hybrid model
  • First month: fully on-site (training)
  • After: 1 day per week remote

Working Schedule

• 24/7 rotational shifts
• 7h30 working time per shift
• 30-minute lunch break
• 5 working days / week (including weekends & public holidays)

Contract

• Initial contracts: 1 3 6 months
• Not permanent from day one
• Candidates must be comfortable with short-term progression

Benefits

• 20 days legal leave
• 10 public holidays
• Meal vouchers (per working day)
• Extra pay for:
  • Night shifts
  • Sunday shifts
• Discounts & vouchers through company partnerships
• Relocation support: 1 month accommodation (for candidates outside Belgium)

Requirements

• Fluent in German + Dutch
• Strong communication and customer service skills
• Willingness to work rotational shifts
• Comfortable with hybrid setup