Customer Service Administration

Movu Robotics

Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?

• Responsible for motivating/ensuring everyone works safely and according to the stow’ QSHE standards to ensure that all work is done in a safe, efficient, and qualitative way
• Complies with the attitude of Lean and continuous improvements in the organization
• Responsible for ensuring that all executed activities and processes are in compliance with stow’ QSHE standards, policies, instructions, and local legislation
• Order management:
  • Entering and managing orders in SAP, coordinating with the warehouse for deliveries for planning transport.
• Customer Communication:
  • Creating order quotations and confirmations, managing inquiries related to orders, deliveries, invoices, and warranties.
• Spare part management:
  • Ensure the safety stock levels are aligned with the demand and inform supply chain of possible deviations.
• Invoicing and Credit Management:
  • Ensuring timely and accurate invoicing, preparing credit notes, and following up on overdue invoices.

• You have a few years of experience in administrative supporting tasks in an industrial B2B environment.
• You possess a relevant bachelor degree.
• You are a computer literate and you can work with MS office applications.
• You feel comfortable of communicating to customers in Dutch and English, French is good to have.

What do we offer you?

• A place in an enthusiastic, young organisation with the necessary ambitions
• The necessary freedom and opportunity to take initiative. 
• An attractive salary in an international environment with many benefits: 
  • Company car with fuel card/charging pass
  • Group & health insurance
  • Meal vouchers (8€)
  • Net allowances
  • CAO90 Bonus
  • Laptop
  • iPhone + subscription
  • 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.