Customer Service Transport Coordinator

Description

• Manage TMS master data to ensure accuracy and compliance
• Book and optimize transport to improve service levels and reduce costs
• Coordinate with warehouses, customer service, transporters, and customers
• Monitor transporter performance and follow up on KPIs
• Validate monthly order rates and resolve discrepancies
• Handle self‑billing to ensure accurate settlements
• Collaborate with Accounts Payable on invoice and payment issues
• Drive continuous improvement in transport processes
• Provide back‑up support to Customer Service Coordinators during absences or peak periods

• Experience in transport, logistics, or supply chain
• Knowledge of transport systems and booking
• Strong communication and stakeholder skills
• Analytical, problem-solving mindset and attention to detail
• Proficiency in Microsoft Office and logistics tools
• Ability to manage priorities in a fast‑paced environment
• Fluency in Dutch and English; other European languages are a plus
• Familiarity with ERP systems (SAP) and freight cost structures

• A role with real impact on daily operations
• Cross‑functional collaboration with logistics, customer service, and finance
• Opportunities to improve processes and shape transport efficiency
• A supportive team and room to grow

 Ready to Apply?

  #LI-KS1