Czech & Russian Speaking Customer

We are seeking a commercially astute Customer Advisor to join a global pioneer in the heavy-duty vehicle and commercial transport sector. This specialized role is designed for professionals who understand that in high-stakes logistics, operational uptime is the non-negotiable benchmark of success.

Based in the historic industrial center of Ghent, Belgium, you will serve as a premier ambassador for a brand synonymous with engineering excellence. You will act as the critical nexus between advanced automotive technology and the international enterprises that drive the global economy.

THE MANDATE: ORCHESTRATING GLOBAL LOGISTICS

As a cornerstone of our regional operations, you will transcend traditional support to provide technical intelligence and bespoke solutions for elite fleet owners, logistics partners, and dealerships.

• Hybrid Operational Model: Achieve professional equilibrium with four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility.
• Corporate Representation: Manage high-level inquiries via telephony and integrated digital suites, upholding our reputation for safety, reliability, and precision.
• Strategic Problem-Solving: Conduct root-cause analysis on complex logistical challenges to deliver high-impact, tailored resolutions for commercial stakeholders.
• Cross-Functional Synergy: Partner with sales, logistics, and engineering departments to streamline workflows and maintain rigorous CRM integrity.
• Knowledge Leadership: Engage in continuous development regarding the latest innovations in heavy-duty vehicle technology and fleet management.

Professional Development: While sector experience is an asset, it is not a prerequisite. We provide fully subsidized, comprehensive technical training to ensure your mastery of the transport industry.

CANDIDATE ARCHETYPE: THE IDEAL PROFILE

We are scouting for resilient, proactive communicators capable of navigating a high-velocity, international industrial landscape.

• Linguistic Authority: Native or near-native mastery of both Czech and Russian is essential for this regional focus.
• Corporate Integration: Professional fluency in English (B2+) is required for global internal briefings and technical documentation.
• Resilience & Diplomacy: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles.
• Digital Agility: Proficiency in navigating multifaceted software environments and managing concurrent analytical tools.
• Operational Readiness: Flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity.

PREMIUM COMPENSATION & EXECUTIVE BENEFITS

We reward specialized bilingual expertise with a supportive, growth-oriented ecosystem.

• Market-Leading Remuneration: A competitive salary structure benchmarked against top-tier industrial standards, reflecting the value of your specialized language portfolio.
• Total Protection: Comprehensive private medical and life insurance coverage for you and your dependents.
• Executive Relocation Concierge: To ensure a seamless transition to Belgium, we provide one month of stay in a premium furnished apartment in Ghent while you secure permanent residence.
• Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our global network.
• Structured Planning: A full-time (40 hours/week) roster planned well in advance, balancing lifestyle predictability with operational excellence.

WHY JOIN OUR GLOBAL POWERHOUSE?

This is more than a career move; it is an invitation to join the "engine room" of global commerce. Based in one of Europe's most vibrant cities, you will benefit from world-class training in a multicultural environment that values engineering precision and human connection in equal measure.