EU - QA Manager - Brussels - European Governments

DESCRIPTION OF THE TASK:

• Elaboration and maintenance of IS quality control procedures.

• Provision of quality plans and service level agreements.

• IS Quality control and evaluation.

• Provision of quality studies, quality assessments or other quality matters associated with information system projects.

• Definition, elaboration, management and reporting of quality tests.

• Advice on quality improvements.

• Assistance in the implementation of project management methodology.

• Coordination of test campaigns.

REQUIREMENTS :

• Α Master degree.

• Ability to understand, speak and write French and English (C1 level for both) Following specific expertise is mandatory for the performance of tasks:

• 6+ years of experience working as ServiceNow Developer and Tech lead

• Concrete experience with the implementation of ServiceNow HR Service Delivery (HRSD)

• Experience in custom application development with ServiceNow App Engine

• Setup of ServiceNow Strategic Portfolio Management (SPM)

• Excellent knowledge of architecture best practices and patterns on ServiceNow platform

• Excellent knowledge of ServiceNow applications design

• Excellent knowledge of business process analysis

• Proficiency in HTML5, Javascript, ES6, CSS3 and SASS.

• Good knowledge in client-side development of complex applications involving: multi module, Web Components.

• Experience in Web security, authentication and authorization protocols (OAuth, Open ID Connect).

• Experience with responsive and adaptive design. Mandatory possession of the following certificates:

• ServiceNow Certified System Administrator

• ServiceNow Certified Implementation Specialist – Human Resources

• ServiceNow Certified Project Portfolio Management (PPM) Implementation Specialist. Any additional ServiceNow certificates would be considered as an asset.