Internal Support / system administrator

Functieomschrijving

On-site work at the client's Brussels office, four days a week from Monday to Thursday.

Availability for emergency call-outs.

Collaboration with the technical team in the United Kingdom.

General on-site support for the Brussels office, including laptop deployments, user account creation, software installation, on-site troubleshooting, hardware setups, and assistance with infrastructure upgrades.

French speaking with proficiency in English is essential.

Familiarity with Windows infrastructure (on-premises AD, Azure AD, Office 365)

Extra remaining day :

Performing Hardware and Software Maintenance:

Execute remote or on-site hardware and software maintenance when necessary.

Communicate the progress of the client's ticket, informing them of any changes or issues related to their problem.

Incident Tracking and Documentation:

Monitor incidents in our monitoring system.

Keep the documentation of our clients up to date.

Monitor our various dashboards and intervene following our procedures.

Ensure the proper execution of automated tasks.

Project Management:

Implementation of projects, either on-site or remotely. These projects will be diverse and may include:Migration to Microsoft 365.Deployment of workstations using Windows Autopilot.Implementation of IaaS on Microsoft Azure.Firewall installation.

Profiel

Personal Qualities:

Attentive to the needs of clients.

Quick adaptability to the rapidly changing world of IT.

Sense of humor and effective communication skills with clients.

Independent and proactive in problem-solving.

Curious

Additional Assets:

Previous experience with SME clients.

Familiarity with remote assistance.

Possession of IT certifications or extensive experience with Microsoft products.

A first experience in IT Support is a

Organisatie- en afdelingomschrijving Our client, a small consulting firm with approximately 10 employees located in Walloon Brabant, is looking for a Support Engineer for a long-term mission with an international law firm located in the center of Brussels. Your role, four days a week, will involve providing internal support to approximately 30 collaborators. You will be managed by the London-based headquarters. On the remaining day, you will work on various projects for other clients. Aanbod

An additional bonus will be provided if your goals are met.

Enjoy a comfortable and pleasant work environment in either Brussels and Walloon Brabant.

Extra Microsoft certifications offered by employer.

Attractive salary with Full package and company car 
40 Hours contrat with 12 additional days off