IT Business Area Lead - Commercial Channels and Products

Introduction
At Ypto the Business Area Lead (BAL) serves as a bridge between our complex technological landscape and the needs of NMBS. Specifically, the BAL plays an instrumental role in steering the development and delivery of products or services for end customers, aligned with NMBS's strategic objectives. You will be part of the Commercial Channels and Products domain.

Key Responsibilities
As a Business Area Lead, you will work across multiple areas with the main objective of creating value for NMBS.

1. Partnering:

• Act as a partner and advisor to clients, identifying and formulating their needs.

• Critically capture needs, develop changes, projects, and roadmaps, and map business requirements in close collaboration with business partners at both the management level (top-down) and the end-user level (bottom-up).

• Develop a roadmap for your business area to realize the company's digital transformation and priorities in line with NMBS's strategic objectives.

• Communicate proactively and transparently with business partners to ensure they are always aware of the services provided by your business area to specific departments.

• Facilitate the development of (lean) business cases in close collaboration with architecture and business teams.

• Maintain a healthy partnership with clients and internal stakeholders (other business area leads, other domains).

• Align IT strategy, business and domain architecture, Cyber Security, and CISO to ensure the domain's roadmap is achieved.

2. Financial Management:

• Prepare an annual OPEX & CAPEX budget proposal aligned with stakeholders, company strategy, and NMBS priorities (multi-year budget preparation, Y+1 budget preparation, Y budget amendments, monthly reporting on OPEX and CAPEX actuals/budget).

• Manage the annual OPEX & CAPEX budget, report regularly to stakeholders, identify risks, and take necessary actions to keep the budget on track.

3. Operational Management of Employees:

• Set expectations and objectives with team members.

• Foster collaboration among team members.

• Promote learning and identify training needs, ensuring they are addressed.

• Conduct evaluations, performance reviews, and motivational discussions with employees.

• Propose, discuss, implement, and evaluate improvement actions.

• Act as the primary contact point for employees regarding organizational issues.

4. Operational Organization of Team Activities:

• Support and guide employees in handling complex assignments or dossiers and implementing new work methods and techniques.

• Plan and allocate work among team members.

• Train and coach team members.

• Ensure the quality of deliverables and compliance with safety regulations.

• ·        Facilitate knowledge sharing and retention within the team.

• Master’s degree, preferably in Management or IT

• 5+ years of experience in a managerial role in an IT delivery organisation with a proven track record in product delivery

• 5 years of experience with e-commerce solutions

• 2 years of experience with a CMS (Content Management System), preferably Sitecore

• In-depth knowledge (5 years of experience) of project management .

• Strong understanding of business and IT processes, focusing on the Software Development Lifecycle (SDLC)

• Expertise in financial management.

• Proficiency in process and project methodologies.

• Knowledge of front-end development (mobile app, website) and back-end development (object-oriented programming, microservices).

• Proficient (at least level C1) in written and speech in English

• Proficient (at least level C1) in written and speech in Dutch

• Proficient (at least level C1) in written and speech in French

• Optional - knowledge of artificial intelligence and machine learning.

• Optional - familiarity with the public transportation domain.

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;

• 35 days of leave;

• a company car (via a mobility plan) + a public transport season ticket

• a target bonus;

• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);

  • hospitalisation and dental care for the whole family;

  • outpatient costs (= medical costs separate from hospitalisation);

  • group insurance: supplementary pension, work disability (cafeteria plan);

  • accidents at work (extralegal);

• meal vouchers and eco-vouchers;

• net allowances for remote working and carwash + internet budget.