IT Specialist

As IT Specialist, you are responsible for supporting and ensuring the smooth functioning of our IT operations. You will assist in managing the accounts of our team, monitoring servers, performing routine backups, and providing technical support to our team. This position is ideal for someone detail-oriented and motivated to grow under the supervision and guidance of our Head of IT in a collaborative environment.

GeoPostcodes is a fast-growing Belgian DaaS company. We are the global reference with the most complete and accurate postal code, geolocation and population databases. Fortune 500 giants like Amazon, UPS, IBM and American Express rely on our datasets and expertise to strengthen their position as market leaders.

• General IT:
  • Network & VPN management.
  • Cloud infrastructure management (AWS, kubernetes).
  • Analysing security threats (quarantined emails, vulnerability reports).
  • Support IT projects and initiatives as needed.
• Server Monitoring:


• Regularly monitor server health and performance.


• Respond to alerts and escalate issues to senior IT staff when needed.



• Data Backups:
  
  
  
  • Perform routine backups to ensure data integrity and availability.
  
  
  • Verify and maintain backup logs and ensure compliance with company policies.
  
  
  
  


• Technical Support:
  
  
  
  • Provide first-level and second-level support to employees for IT-related issues.
  
  
  • Assist in setting up and troubleshooting workstations, printers, and other hardware.
  • Assist in installing and updating software.
  
  
• Employee Account Management:
  • Create, update, and deactivate user accounts across various systems.
  • Manage access permissions and troubleshoot login issues.


• Documentation:
  
  
  
  • Maintain accurate documentation of processes, incidents, and resolutions.

• Network & VPN management.
• Cloud infrastructure management (AWS, kubernetes).
• Analysing security threats (quarantined emails, vulnerability reports).
• Support IT projects and initiatives as needed.

• Regularly monitor server health and performance.


• Respond to alerts and escalate issues to senior IT staff when needed.

• Perform routine backups to ensure data integrity and availability.


• Verify and maintain backup logs and ensure compliance with company policies.

• Provide first-level and second-level support to employees for IT-related issues.


• Assist in setting up and troubleshooting workstations, printers, and other hardware.
• Assist in installing and updating software.

• Create, update, and deactivate user accounts across various systems.
• Manage access permissions and troubleshoot login issues.

• Maintain accurate documentation of processes, incidents, and resolutions.

• A great place to learn with modern technologies and challenges.
• A great bunch of passionate international, open-minded industry experts who want to achieve results together.
• Frequent town hall meetings, team dinners and team buildings!
• The world as your playground from a funky co-working space (MeetDistrict Madou), located in the heart of Europe’s capital at a 15-minute walk from Brussels Central Station.
• A company where you can be fully transparent and open about what’s going well, but also what you are struggling with, and a group of colleagues that help each other, in order to win as a team.