We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Are you ready to play a crucial role in ensuring smooth and efficient logistics operations? Join us as an Inbound Logistics Administration Officer at our European Distribution Center in Olen! You’ll be the key point of contact for managing logistics documents, customs declarations, and enhancing customer experience. Plus, you will be the back-up for handling inquiries and complaints, ensuring everything runs like clockwork. If you’re detail-oriented and thrive in a dynamic environment, this is the perfect opportunity for you!

Reporting Line: Reports to the EDC In-& Outbound Administration Manager.

Main responsibilities will include:

Logistics Administration:

• Plan and manage the workload for incoming ocean and air shipments.
• Handle administrative paperwork for EDC arrivals and process documentation.
• Participate in daily briefings with the warehouse to ensure resource alignment with incoming shipments.

Customs and Compliance:

• Manage customs shipments and provide instructions to carriers.
• Prepare and ensure the availability of necessary documents (CMR, delivery notes, invoices, customs documents, certificates, dangerous goods documents).

Stakeholder Communication:

• Connect with external stakeholders such as carriers, customs authorities, and customers.
• Collaborate with internal teams including Customer Care, Trade Compliance, and warehouse planning.

Trade and Quality Compliance:

• Prepare compliant inbound documents and ensure correct archiving.
• Follow operational processes and report non-conformities.
• Assist in internal and external audits.
• Participate in the customs council meetings representing the inbound team.

KPI Management and Reporting:

• Setup, report, and manage KPIs.
• Ensure compliance with ISO 13485 requirements.

Serve as a back-up for Complaint Management:

• Coordinate day-to-day operations and assist with customer service-related matters.
• Handle incident management, claims, and ECHO cases.

About you

• Experience in logistics administration or a related field.
• Strong organizational and communication skills.
• Knowledge of customs regulations and compliance.
• Ability to work collaboratively with internal and external stakeholders.
• Proficiency in using logistics software and tools.
• Proficiency in Dutch and English, both verbal and written; additional languages are a plus.
• Experience with SAP and QMS (Quality Management System – ISO 13485 / CAPA) is highly desirable

Click on apply if this sounds like you!

BD is proud to be certified as a Top Employer 2026 in Europe, reflecting our commitment to creating an exceptional working environment !

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

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