Maintenance Technical Support Engineer

Purpose of the job:

Maintenance technical support, supports Services tenders & projects in the Engineering area.

POSITION IN THE ORGANISATION

Organisation structure (job belongs to)

Services Platform

Reports directly to:

Solution Group Director / Operational Excellence Director / Technical Director

Other reporting to:                    

Services Project Manager,

Services Engineering Director

Direct reports: N/A

Network & Links

Internal

• Services Platform, Bid Managers, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality, …


• Engineering network

External

• Suppliers


• Customers

ACCOUNTABILITIES & AUTHORITIES

Key accountabilities:

• Supply engineering resource/skills to support tenders and projects.


• Collaborates with Services Engineering and Platforms,  to improve the Services portfolio of products and services.


• Participates actively in the Services Engineering network.


• Assures the technical support to the projects.


• Optimises the scope and related tasks of the Maintenance plan.


• Supports cost reduction actions, with sourcing and industrial.


• Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.


• Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.


• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.


• Propose actions to optimise Maintenance plans and LCC.


• Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).


• Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).


• Participates in the REX process.


• Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.


• Analyses and integrates data coming from Operations (Return on Experience).


• Manages interface with other Product Lines’ Metiers.


• Improve Services Engineering tools & processes

Performance measurements:

TD, QCD, PMC, Project reliability / availability / cost targets

Feedback from stakeholders

 EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

Experience

Mandatory:

• 1-3 years of experience in Railways system/Application engineering


• Knowledge of rolling stock equipment

Desirable:

• Knowledge of rolling stock maintenance


• Working knowledge of safety management systems and safety risk assessment


• Proficient in the use of MS Office

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution)


• Capacity of managing Technical risks


• High Interpersonal


• Communication and negotiation skills


• Self-motivated


• Attention to detail


• Ability to work independently


• Desire to learn


• Effective, professional interpersonal skills


• Strong team player


• Dedicated and Hardworking