OCIO-0053 Officer Digital Transformation Coordination (NS) - FRI 29 Aug RELAUNCH

Previously proposed candidates were non-compliant for the following reasons:

• Candidate was interviewed, but explanations of his/her background and experience did not match the requirements of the SoW. Mainly due to lack of Portfolio Management experience and approach at work, and a very technical, mainly software development, background.
• Candidate CV does not fit the SoW criteria. Candidate does not hold education in communications, public policy or business management.
• Candidates do not have the necessary experience or certification in the Management of Portfolios. Candidate CV does not fit the SoW criteria. Candidates do not hold education in communications, public policy or business management.
• Candidates do not have the necessary experience or certification in the Management of Portfolios. Candidate CV does not fit the SoW criteria

Deadline Date: Friday 29 August 2025

Requirement: Officer Digital Transformation Coordination

Location: Brussels, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 418 hours (11 weeks x 38 hours)

Options: Up to maximum 1642 hours per year.

Period of performance: 2025 BASE: 13 October - 31 December 2025, with possibility to exercise the  following options:

2026 Option – Jan – Dec 2026

2027 Option – Jan – Dec 2027

2028 Option – Jan – Dec 2028

Required Security Clearance: NATO SECRET

Special Terms and Conditions:

The contractor will be responsible for complying with the respective national requirements for working permits, visas, taxes, social security etc. whilst working on site at NATO HQ Brussels, Belgium.

No special status is either conferred or implied by the host organisation, NATO HQ Brussels, Belgium to the contractor whilst working on site.

The contractor will be responsible for complying with all the respective National Health COVID- 19 regulations in Belgium before taking up the position.

Profile Title: Officer Digital Transformation Coordination

Profile Description Summary: We are looking for a proactive team member to reinforce the Portfolio Officer for Digital Transformation, within the Enterprise Portfolio Section of the NATO Office of the Chief Information Officer. They will monitor NATO Enterprise projects, programmes and initiatives that contribute to the NATO’s Digital Transformation Vision Strategic Outcomes and coordinate these activities with the NATO Enterprise stakeholders for alignment and coherency.

Division: NATO Office of the CIO (OCIO)

Mission: The NATO Chief Information Officer (CIO) function ensures Information and Communications Technology (ICT) coherence across NATO Enterprise's 50+ civil and military bodies, serving over 25,000 users. Empowered to realize the Allies' vision for the NATO Enterprise, the NATO CIO is accountable to the Secretary General and responsible for developing NATO Enterprise directives and advising on the acquisition and use of information technologies and services.

The mission of the OCIO is to bring coherence to the NATO Enterprise through a secure, collaborative, and integrated set of CIS capabilities and ICT services.

Current context: In the context of NATO’s Digital Transformation, the OCIO plays a critical role in aligning efforts to achieve NATO’s Digital Transformation Strategic Outcomes across the NATO Enterprise. This includes significant collaboration with the NATO Enterprise stakeholders, both military and civilian, to monitor and report on the NATO Enterprise Digital Transformation Action Plan (NEDTAP) and its programmes, projects, and initiatives for coherency and strategic alignment. To achieve that, OCIO, together with the NATO Enterprise stakeholders, is implementing Digital Transformation Portfolio management approach.

NATO POC for supervision and coordination purposes: Portfolio Officer for Digital Transformation

Objectives and scope of work: Officer Digital Transformation Coordination will support the OCIO Portfolio Manager for Digital Transformation, by aligning and coordinating implementation of OCIO-driven initiatives contributing to the coherency of the NATO Enterprise Digital Transformation journey.

Duties and Role:

• Support the implementation of the Portfolio Management approach for NATO’s Digital Transformation journey, including implementation of the NATO’s Digital Transformation portfolio platform.
• Coordination and administration aspects of the Digital Transformation portfolio managed by the Portfolio Manager for Digital Transformation.
• Support organization of conferences, workshops and meetings related to the Digital Transformation portfolio.
• Liaison and engagement with NATO Enterprise stakeholders on the Digital Transformation topics;
• Support the Portfolio Officer with project management activities, as required, by tracking project progress, manage timelines and coordinate deliverables,
• Identify opportunities for internal processes optimization and improvement,
• Preparation of status reports, presentations and briefings as required.

Deliverables: All documentation and activities linked to the scope of work and the domains of activities described above. Including, but not limited to:

• Update and maintenance of various databases in coordination with relevant stakeholders;
• Coordination of updates and maintenance of the DT Portfolio Management platform, in coordination with relevant stakeholders;
• Communication with stakeholders, meeting reports as required;
• Drafts of reports and briefings, speaking notes, presentations and visuals, in coordination with the supervisor and the other colleagues from the OCIO team;

Location: The Service will be 100% (full time) at NATO Headquarters in Brussels

A limited amount of teleworking might be granted under special circumstances with the line manager permission.

Travel: Occasional travel might be required/expected in NATO Allies countries.

The amounts for travel and per-diem costs incurred by the Contractor’s personnel performing official missions to locations other than Brussels, if the work at such location was authorised by NATO Service Manager and must be documented with the corresponding NATO Service Manager’s travel authorization and the travel tickets and receipts. Amounts will be reimbursed (outside of this contract) according to NATO Travel on Duty (TDY) cost limitation and standards.

Required Expertise and Qualification

Experience

• Minimum 3 years’ experience in the domains Project, Program or Portfolio Management (P3M);
• Awareness of Digital Transformation domains and their challenges;
•  Experience working with stakeholders in different domains, functions and organisational levels;
• Experience liaising with various stakeholders, including ability to maintain effective working relationships;
• Proven experience in organizing workshops/conferences and conducting meetings and presentations;
• Analytic skills, including the ability to communicate clearly and advanced in English;
• Good social awareness and experience of dealing with international cultures.

Education and Qualification requirements

• At least Bachelor level in Communications, Public Administration, Business Management and Policy or related areas.
• Recognized P3M qualification, such as MoP, Prince 2, PMBOK, PMP, etc.
• Knowledge of Service Management including ITIL 3 and/or 4;
• Knowledge and experience with Organisational Change Management (CM) frameworks;

Language requirements

• Possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other.

Other requirements

• Possess the ability to work under pressure and meet tight timelines;
• Pro-active approach to work;
• Ability to work in a well-organized and structured manner;
• Excellent communication skills
• High level of organizational and coordination skills;
• Collaborative team player,

Security and Non-Disclosure Agreement

• The contracted individual must be in possession of an active and valid security clearance of NATO SECRET. A signed Non-Disclosure Agreement will be required.