Operations Analyst

Job Description:

Job Title: Operations Analyst

Corporate Title: Officer

Location: Brussels

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Role Overview:

Global Operations (GBO) within EMEA has an exciting opportunity to expand their EMEA Branch Operations team in Brussels to cover the Operational related administrative tasks for the Benelux. We should a team of 6 associates covering Brussels, Luxembourg and Amsterdam operations tasks.

The EMEA Branch Operations team work closely with other departments within Global Operations and the other lines of business within the Bank across the globe. We provide support to our client facing colleagues and perform local operational tasks, such as controls of account openings, closures, maintenance, incorporations, change of ownership, seizures, authorities’ requests, NFRRs.  

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• You will cover administrative functions for the Benelux countries or other EMEA countries part of the organisation.
• You will cover the daily activities such as controls of account openings, closures, maintenance, incorporations, seizures, authorities’ requests, NFRRs.
• You will provide support for the client facing colleagues in EMEA

What we are looking for:

• Fluency in Dutch, English and good knowledge of French.
• You will have experience of working in a fast-paced international environment and have the capability to deal with tight deadlines and urgent ad hoc matters.

Skills that will help (optional):

• Business experience with banking regulations on account openings, local products and regulatory requirements and processes for Belgium, Netherlands and Luxembourg will be an advantage.
• Experience with cash management and treasury products, prior experience in operational banking processes will be preferred.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender/sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status,  socio-economic background, responsibility for dependants, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.