Permanent Contrat - Assistant Store Manager - MILAN

AMI is looking for its new Assistant Store Manager for the opening of our corners in La Rinascente Milano. Immerse yourself in our relaxed and authentic world, with complete wardrobes filled with timeless basics, inspired by the unique and effortless elegance of Paris, by joining this brand-new team. s.

The assistant store manager assists and supports the store manager. He is involved in all store operations in order to achieve the sales targets while ensuring customer service. He is also the privileged contact for the sales teams.

TEAM MANAGEMENT

• Direct management of sales teams, motivation and coaching on the floor in order to achieve targets,

• Motivates sales teams on a daily basis, developing the AMI corporate culture in order to guarantee a harmonious and motivating work environment

DRIVING SALES

• Monitoring of store and team KPIs in order to achieve qualitative and quantitative targets

• Participation with the store manager in the recruitment of the team

• Direct reporting to the store manager and the retail manager when the store manager is absent

• Management of store schedules in the absence of the store manager

• Ensures the application of retail processes in the store

CUSTOMER RELATIONS

• Ensures customer service meets “AMI service in store” standards to guarantee the best service

• Development of customer loyalty and customer file

• Actively participate in all CRM operations in store

OPERATIONS MANAGEMENT

• Guarantees the application of VM standards and is responsible for the general condition of the store

• Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery ...

• Active participation in the store’s annual stock take.

• Lead daily briefs in collaboration with the store manager

• Stock management to ensure that sales potential is maximized

• Supervise cash operations

REQUIRED PROFILE

• You have solid management and sales experience in the high-end ready-to-wear sector and are familiar with sales techniques.

• You are cheerful, dynamic, committed, and have excellent interpersonal skills.

• You enjoy teamwork and are results-oriented. You have a strong sense of customer service and enjoy meeting customer needs.

• You have a strong sense of fashion and a good understanding of the sector and its trends.

• Fluency in Italian and English is essential, and another language is a real asset.

• Starting date: ASAP

Why join "f.AMI.ly"?

• Join a fast-growing and caring fashion house.

• Have a rewarding experience in a brand that promotes "Friendly Luxury."

• Join a stimulating and passionate team.