Pre Sales Requirements Manager

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.


• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.


• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.


• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.


• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

• Develop Statements of Work (SOWs) for selected services/activities,


• Ensure proper coordination of the SOWs within NCIA,


• Liaise with ACQ staff, NISC staff, and other staff as required to cover all actions required of NISC in the management of the competitions up to contract award

Essential Skills and Experience

• Excellent IT technical writing and communication skills (English) with proven experience of at least 5 years on writing performancebased statements of work with clear Key Performance Indicators (KPIs).


• Proficient in using word processor (in particular styles and layout and visualization tools.)


• Very good knowledge of Network and IT operations and service support in an ITIL framework, including configuration management and change management.


• Very good interpersonal skills in order to interview and cooperate with technicians and engineers.


• Good knowledge of the following technical areas : network routing and switching, network management, hosting (including virtualisation and container technologies), storage, virtualisation, backup and restore, active directory, identity management, internet access. Good knowledge of Static and Deployable IT environments.


• Good knowledge of IT Security, in particular with respect to IT Service Delivery.

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• On-Site


• Some teleworking may be possible

Travel

• Up to 50 TDY within Belgium per year

Security Clearance

• Valid National or NATO Secret personal security clearance