Receptionist

The Holiday Inn Brussels Airport is more than a hotel – it’s a place where Bright Memory Creators come together to offer inspiring hospitality. Located near one of Europe’s most vibrant airports, our hotel is a haven of comfort, connection, and unforgettable experiences.

We are currently looking for a Receptionist
who’s not only passionate about hospitality but also ready to engage, go beyond, and share their passion to make every guest feel welcome, recognised, and inspired.

What will you do?

As a Receptionist, you are the face of our hotel — a true ambassador of our values. Your mission: to bring our guests’ journey to life with care, creativity, and fun.

Your daily missions:

• Extend a warm and genuine welcome, making each guest feel like a VIP from the first smile.



• Orchestrate seamless check-ins and check-outs with empathy and precision.



• Anticipate and respond to guest needs with personalised recommendations and insider tips.



• Share your local knowledge with flair, turning a simple stay into a memorable story.



• Handle requests and challenges with positivity, always aiming to go beyond expectations.



• Collaborate closely with other departments to ensure a together-driven guest experience.

Who are you?

You’re a natural host, with a bright personality and a passion for making people feel at home.

You’ll thrive with us if you:

• Have genuine enthusiasm for hospitality and love creating feel-good moments.



• Connect easily with others and communicate with charisma.



• Think fast, solve creatively, and stay cool under pressure.



• You have a hospitality background



• Ideally, you can communicate in English, Dutch and French.

What can you expect at Holiday Inn Brussels Airport?

At Holiday Inn Brussels Airport, we believe in empowering our people to grow, lead, and celebrate success together.

Working schedules

• Mix morning (7am–3pm) and evening shifts (3pm–11pm)



• Weekend shifts included

Supportive & Fun Culture

• A collaborative team where new ideas are welcomed



• We care for one another – professionally and personally



• Expect team moments, shared successes and lots of laughs

Attractive Benefits

• Competitive gross annual salary (approx. €39K, incl. year-end premium & holiday bonus)



• Sunday premiums, meal & eco vouchers, group insurance



• Access to wellness programs and mental health initiatives



• Employee discounts in our five other Pandox hotels in Belgium: including Crowne Plaza Antwerpen, DoubleTree by Hilton, The Hotel. Brussels, Hilton Brussels Grand Place and Indigo Brussels City. You’ll also enjoy discounts at IHG hotels worldwide.



• Free access to our hotel gym

A Place to Grow

• We coach, empower and include



• Your contribution is recognised and celebrated



• Be part of responsible initiatives that matter – from sustainability to community engagement

Ready to create bright memories with us?

Send us your CV and let’s connect! Our recruitment process starts with a phone interview, followed by an in-person or Teams meeting.

At Holiday Inn Brussels Airport, we value diversity, inclusion, and equal opportunities. If you need any adjustment during the hiring process, we’re here for you.

Let’s create inspiring moments — together.