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Dutch Customer Service for Airline Company in Greece - Fully paid relocation

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Job Description - Dutch Customer Service for Airline Company in Greece - Fully paid relocation

Mercier Consultancy MD is proud to offer an exciting career opportunity for Dutch Customer Service Representatives with a leading Airline Company, based in Greece. This position comes with a fully paid relocation package, making it an ideal choice for professionals seeking to combine a rewarding career with the vibrant lifestyle of Greece. As a customer service representative, you will provide excellent support to Dutch-speaking passengers, ensuring their travel experience is smooth and satisfactory.


Key Responsibilities

  • Handle customer inquiries related to flight bookings, schedules, ticketing, and baggage services via phone, email, and chat in Dutch.
  • Provide accurate and timely information regarding flight status, delays, cancellations, and policies.
  • Assist passengers with resolving issues such as booking modifications, refunds, and special service requests.
  • Effectively manage customer complaints and ensure high levels of satisfaction.
  • Maintain accurate and detailed records of customer interactions within the CRM system.
  • Work collaboratively with airline departments to coordinate passenger services and improve customer experiences.
  • Stay updated with airline policies, industry regulations, and travel advisories to provide accurate information.
  • Fluency in Dutch (both written and spoken) is essential; proficiency in English is highly desirable.
  • Previous experience in customer service, preferably in the airline or travel industry.
  • Excellent communication skills and a customer-oriented approach.
  • Strong problem-solving abilities and capacity to handle challenging situations professionally.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Familiarity with airline reservation systems and customer service software is an advantage.
  • Flexibility to work various shifts, including weekends and holidays.
  • Willingness to relocate to Greece; full relocation package provided.
  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package
  • Fully Paid Training
  • 2 Extra Monthly Salaries
  • Health Insurance
  • And Much More...
Original job Dutch Customer Service for Airline Company in Greece - Fully paid relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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