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Dutch Speaking Corporate Customer Advisor

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Dutch Speaking Corporate Customer Advisor

Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Dutch Speaking Corporate Customer Advisor. This role is ideal for individuals who are passionate about providing exceptional customer service and are eager to excel in a corporate environment that prioritizes client satisfaction.


Responsibilities

  • Provide outstanding support to Dutch-speaking corporate clients through various communication channels including phone, email, and live chat.
  • Address customer inquiries related to corporate accounts, product details, and service-related issues promptly and effectively.
  • Develop and maintain strong relationships with clients by ensuring their needs are met with professionalism and care.
  • Educate corporate customers about the company's products and services to enhance their overall experience.
  • Document all customer interactions and manage inquiries using the CRM system for accurate tracking and comprehensive reporting.
  • Work collaboratively with sales and technical support teams to resolve customer issues and improve service quality.
  • Collect and analyze customer feedback to identify areas for service enhancement.
  • Fluency in Dutch and English, both written and spoken.
  • Experience in customer service, preferably in a corporate or B2B environment.
  • Strong understanding of corporate customer needs with a professional approach to service delivery.
  • Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
  • Proficiency in customer service applications and the Microsoft Office Suite.
  • Ability to analyze issues and implement effective solutions in a fast-paced work environment.
  • Willingness to work flexible hours, including evenings and weekends if necessary.
Original job Dutch Speaking Corporate Customer Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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