Dutch Speaking Customer Service Advisor - Relocation to Greece

Mercier Consultancy MD is thrilled to present an exciting opportunity for a Dutch Speaking Customer Service Advisor willing to relocate to the beautiful country of Greece! If you are looking for an adventure while advancing your career, this role is perfect for you.

As a Customer Service Advisor, you will provide unparalleled support to our Dutch-speaking customers, ensuring their inquiries are met with professionalism and care. This position offers the chance to live and work in Greece, all while being part of a diverse and dynamic team.

Key Responsibilities:

• Assist Dutch-speaking customers through various channels, including phone, email, and chat, while striving for first-contact resolution.
• Provide thorough responses to questions, concerns, and service requests with efficiency and a friendly demeanor.
• Log and maintain accurate records of customer interactions and feedback.
• Work closely with different departments to deliver tailored solutions and improve customer satisfaction.
• Participate in training sessions and team meetings to enhance your skills and share insights with colleagues.

Requirements:

• Fluency in Dutch (both written and spoken) is a must; good command of English is preferable.
• Previous experience in a customer service role is advantageous but not mandatory; a willingness to learn is essential.
• Strong communication skills and a knack for problem-solving.
• Willingness to relocate to Greece and adapt to a new culture.
• Ability to work collaboratively in a team-oriented environment while still managing individual responsibilities.
• Proficiency in using various software and CRM tools to manage customer interactions efficiently.

What We Offer:

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. 2 Extra Salaries Per Year
5. Health Insurance
6. And Much More...