Logo-of-Patrique-Mercier-Recruitment-By-Nellie-hiring-for-jobs-in-Belgium-on-GrabJobs

Dutch Speaking Customer Service for Banking industry

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icon remote-alt Remote / Work from Home

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Job Description - Dutch Speaking Customer Service for Banking industry

Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Banking industry. This position offers the chance to work with a leading financial institution, providing support and guidance to Dutch-speaking clients.


Responsibilities

  • Provide high-quality customer service to Dutch-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to their bank accounts, financial products, and services.
  • Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
  • Educate clients about banking services and assist them in navigating online banking platforms.
  • Maintain in-depth knowledge of banking products and policies to provide accurate information.
  • Document customer interactions and feedback meticulously to enhance service quality.
  • Collaborate with different departments to ensure seamless service delivery to clients.
  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer service, particularly in the banking or financial sector.
  • Strong communication and interpersonal skills.
  • Ability to handle sensitive information with discretion and professionalism.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational and problem-solving skills.
  • A willingness to learn and adapt in a fast-paced environment.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Dutch Speaking Customer Service for Banking industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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