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French Speaking Digital Store Consultant

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - French Speaking Digital Store Consultant

Patrique Mercier Recruitment FR is a prominent recruitment agency in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are currently seeking a French Speaking Digital Store Consultant to join our enthusiastic team. In this pivotal role, you will engage with French-speaking customers, providing exceptional support and expert guidance on their digital shopping experiences. Your role will be crucial in enhancing customer satisfaction and facilitating successful online interactions.


Responsibilities

  • Assist French-speaking customers by addressing their inquiries and providing expert advice on the digital store offerings.
  • Acquire comprehensive knowledge of products and services to effectively meet customer needs.
  • Conduct training sessions for customers on how to navigate and leverage digital store platforms.
  • Collaborate with marketing and sales teams to develop strategies that enhance customer engagement.
  • Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.
  • Stay informed about the latest trends in e-commerce and digital retail to provide informed recommendations.
  • Efficiently resolve customer issues or complaints related to their digital store experience.
  • Proficiency in French and English, both written and spoken.
  • Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
  • Strong understanding of digital platforms and tools used in online retail.
  • Excellent communication and interpersonal skills, focusing on a customer-centric approach.
  • Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
  • Familiarity with CRM systems and proficiency in Microsoft Office suite.
  • Demonstrated problem-solving skills with a proactive approach to addressing customer needs.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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