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French Speaking Hospitality Service Consultant

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Job Description - French Speaking Hospitality Service Consultant

Patrique Mercier Recruitment FR is excited to announce a position for a French Speaking Hospitality Service Consultant. This role is ideal for individuals who are passionate about the hospitality industry and excel in providing exceptional customer service to clients and guests.


Responsibilities

  • Deliver outstanding customer service to French-speaking clients and guests across various hospitality environments.
  • Manage inquiries, reservations, and service requests through phone, email, and face-to-face interactions.
  • Assist clients in understanding the range of hospitality services and amenities available to them.
  • Effectively resolve customer complaints or issues to ensure a positive guest experience.
  • Collaborate with team members and other departments to enhance the overall guest experience.
  • Stay current on hospitality industry trends to provide well-informed advice and suggestions to clients.
  • Document client interactions and feedback for continuous improvement and quality assurance.
  • Fluency in French and English, both written and spoken.
  • Previous experience in a customer service role, preferably within the hospitality sector.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and prioritize effectively in a dynamic environment.
  • Strong problem-solving skills focused on providing outstanding customer satisfaction.
  • Knowledge of hospitality services and the ability to convey this effectively to clients.
  • Proficient in using CRM systems and familiar with Microsoft Office tools.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job French Speaking Hospitality Service Consultant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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