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Irish Speaking Customer Support Jobs - Work In Sofia

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icon remote-alt Remote / Work from Home

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Job Description - Irish Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy MD is seeking talented Irish Speaking Customer Support Representatives to join our team in Sofia. This is a fantastic opportunity for individuals fluent in Irish who are passionate about customer service. In this role, you will engage directly with our Irish-speaking clients, providing them with outstanding support and assistance while navigating our products and services.


Key Responsibilities

  • Provide exceptional customer support to Irish-speaking clients through various communication channels including phone, email, and live chat.
  • Effectively address inquiries related to our products and services, ensuring accurate and helpful information is conveyed.
  • Resolve customer complaints and issues efficiently, maintaining a high level of customer satisfaction.
  • Document all customer interactions thoroughly and maintain clear records for future reference.
  • Collaborate with internal teams to enhance service delivery and overall customer experience.
  • Stay informed about product updates and changes to provide customers with the best support possible.
  • Fluency in Irish (both written and spoken); proficiency in English is an asset.
  • Previous experience in customer service or support roles is preferred but not mandatory.
  • Excellent communication and interpersonal skills with a strong customer focus.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with customer support software and tools is an advantage.
  • A positive attitude and willingness to learn and adapt.
  • Strong attention to detail and problem-solving skills.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Irish Speaking Customer Support Jobs - Work In Sofia posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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