Manual Tester (ServiceNow)

We currently have a vacancy for a Manual Tester (ServiceNow) fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.

Your tasks

• Definition of test plans and detailed test cases based on business and technical requirements;
• Design and construction of test scenarios and manual test scripts;
• Execution of manual tests in both functional and integration testing phases;
• Reporting, logging, and follow-up of defects and incidents;
• Test coordination, including collaboration with business analysts, developers, and product owners;
• Participation in test review meetings and preparation of test progress reports;
• Support in User Acceptance Testing (UAT) phases.

• University degree in IT or relevant discipline, combined with minimum 11 years of relevant working experience in IT;
• Hands-on experience in the manual testing of ServiceNow applications in enterprise environments;
• Experience with ServiceNow testing practices, including Test Management and Release cycles;
• Strong knowledge of software testing methodologies (e.g., black-box, regression, exploratory testing);
• Experience with test case management tools (e.g., ServiceNow Test Management, Zephyr);
• Experience with defect tracking systems (e.g., ServiceNow, Jira);
• Experience preparing test data, ideally using SQL and relational databases;
• Familiarity with ServiceNow SPM (Strategic Portfolio Management) and HRSD (Human Resources Service Delivery) modules;
• Good understanding of Agile/Scrum practices and their impact on testing cycles;
• Awareness of test automation approaches (though not required to automate);
• The following certifications are considered an asset: ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist – SPM (formerly ITBM), ServiceNow Certified Test Management 2.0, ISTQB Foundation Level or higher;
• Excellent command of the English language.

If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference (19299/11/2025).

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.