Reporting & Analytics Analyst

Posted Thursday, February 15, 2024 at 5:00 AM

POSITION SUMMARY:

Under the general direction of the Manager, performs a variety of business analysis and design, project management and client interaction responsibilities for the continued enhancement of SIRVA’s customer facing technologies.

FUNCTIONS AND RESPONSIBILITIES

• Run and assemble analytic reports and client business reviews according to the schedule and submitted requests
• Run reports from multiple data bases and consolidate data as needed
• Quickly and efficiently work with multiple sources of data to assemble into client presentation accurately
• Manage multiple requests and meet established deadlines
• Complete complex and customized client reports in an efficient manner
• Collaborate with all areas of the business to maintain standards and efficient processes and to escalate when needed
• Analyze high level data trends and highlight those trends within the reports
• Update analytics documentation as needed to ensure documentation is accurate
• Works on ad-hoc reports due to client requests and internal reporting needs
• Work independently to manage the pipeline of reports that are due to be delivered
• Act as point of quality assurance and control for all analytics
• Identify and implement continuous improvements opportunities
• Works on helping to develop new reporting tools
• Attends trainings
• Consults implementation team on reporting capabilities for new client wins

QUALIFICATIONS AND PREFERRED SKILLS

• 1-3 years data analysis experience preferred
• Experience in Business Objects or comparable business intelligence platform
• Advanced user in MS Excel, PowerPoint and other data base applications
• Experience working with multiple data bases
• Experience working with large and multiple quantities of data and consolidating data
• Excellent interpersonal, verbal/written communication and organizational skills
• Ability to work on a team with various internal departments
• Systems-oriented

EDUCATION AND CERTIFICATION REQUIREMENTS

• Bachelor or Associate degree preferably within a business discipline, or equivalent experience