Revenue & Digital Performance Manager

Hospitality Talents, a recruitment agency
specialized in hospitality roles, is currently looking for a Revenue &
Digital Performance Manager, a results-driven, analytical, and strategic
thinker who can bridge digital performance optimisation and revenue
management for it’s client in Brussels, an International Hospitality Group.

Digital Optimisation

• Analyse
  website performance, booking funnels, and guest behaviour to identify
  conversion opportunities.
  
• Design
  and run A/B and multivariate testing to improve user experience and
  booking conversion rates.
  
• Collaborate
  with brand digital marketing teams to optimise all digital touchpoints.
  
• Monitor
  and report on key digital metrics (traffic, bounce rate, conversion rate,
  etc.).
  
• Ensure
  brand consistency and pricing alignment across OTAs and metasearch
  platforms.
  
• Leverage
  SEO, UX and performance insights to improve visibility and user
  experience.
  

Revenue Management Support

• Support
  the Revenue Manager in data analysis, forecasting, pricing, and yield
  strategy execution.
  
• Deliver
  competitive insights to support dynamic pricing decisions.
  
• Conduct
  regular benchmarking and competitive set analysis.
  
• Maintain
  and update rate plans, restrictions and inventory across PMS/CRS/Channel
  Manager systems.
  
• Assist
  in the creation of weekly and monthly performance reports.
  

Data Management & Process

• Ensure
  reservation processes and system data inputs meet operational and
  strategic standards.
  
• Communicate
  consistently with Reservations and Front Office teams to ensure process
  alignment.
  
• Conduct
  regular checks on data quality, segmentation, and denied reservation
  tracking.
  
• Maintain
  an up-to-date event database for use within the RMS.
  

Market & Performance Analysis

• Use
  RMS tools to review hotel performance by segment, day of week, and against
  competition.
  
• Monitor
  market trends, local events, and competitor pricing to inform strategy.
  
• Evaluate
  group requests (leisure and corporate) to recommend optimal rates and
  distribution.
  

Strategic Decision-Making

• Work
  closely with the General Manager and Senior Revenue Manager to adapt
  strategies based on trends and performance.
  
• Provide
  accurate forecasts in line with the annual budget and business plans.
  
• Adjust
  strategies on distribution channels to optimise availability, visibility,
  and profitability.
  

Requirements

Key Skills &
Attributes

• Strong
  analytical mindset with the ability to turn insights into business
  actions.
  
• High
  level of business acumen and strategic thinking.
  
• Excellent
  communication skills with the ability to collaborate and influence across
  departments.
  
• Results-oriented,
  proactive, and solution-driven.
  
• Comfortable
  with innovation and integrating new digital tools and strategies.
  

Experience & Tools

• Experience
  with IDeaS RMS, Koddi, and Opera PMS is a strong
  advantage.
  
• Advanced
  Excel skills (pivot tables, formulas); strong command of PowerPoint.
  
• Familiarity
  with CRS systems, distribution platforms, and market analysis tools.
  

Education

• Degree
  in Hospitality Management, Business, Marketing or a related field.
  
• In-depth
  understanding of the hotel industry, including market trends and
  commercial strategy.
  

Languages

• Fluent in English; knowledge of French
  and/or Dutch is a plus.
  

Benefits

• A dynamic position within a multicultural and well-established hotel group.
  
• Attractive salary package and growth opportunities.