Senior Customer Security Specialist

Join our Customer Security Management team, a small yet powerful group at the forefront of Swift’s and our customers’ security strategy. The team plays a critical role in protecting the global financial ecosystem during times of rapid technological change. We are looking for an enthusiastic, detail-oriented  who thrives in an operational environment and wants to make a real impact by providing guidance and expert support.

What to Expect:

In this role you will: 

• Investigate and resolve a wide range of customer security-related requests with precision and professionalism
• Ensure compliance and operational excellence, safeguarding trust across the network
• Drive innovation by contributing to projects that enhance our tools and workflows, integrating complex processes into daily operations
• Analyze current practices of data, systems and network security infrastructure/controls. Develop and implement security policies and procedures and compliance controls
• Analyze complex/sensitive security baseline non-compliance reports/cases and evaluate and recommend within defined practices and policies, methods and techniques for resolution
• Ensure the monitoring of overall security systems including policies, methods and procedures, that safeguard the integrity of and access to enterprise systems, files and data elements
• Notify management about security violations and propose solutions to possible security threats
• Investigate complex/sensitive security matters, develop security risk analysis scenarios and propose response procedures
• Provide management with information to advise them of critical issues that may affect customer, or corporate objectives
• May conduct work on complex projects that include writing requirements, architecture design, proof of concept, supervision of implementation, training of staff on security projects
• Identify potential areas where existing data security policies/controls and procedures require change, or where new ones need to be developed including security testing and checks for appropriate cyber defense
• Take proactive steps to resolve problems before they arise
• Maintain knowledge of changing technologies, and provide recommendations for adaptation of technologies or policies
• May provide coaching and guidance to more junior staff. May be consulted on people and department management issues
• Evaluate and ensure appropriateness of tools used to automate day to day control activities
• May ensure appropriate security management access and compliance control of systems and networks

What will make you successful:

We are seeking professionals with:

·       Bachelor’s Degree in Computer Science, Information Systems or related field: or equivalent work experience

·       6 to 10 years of relevant work experience

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.