Senior Technician (Digital Communication Services)

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

·         Experience with the designing, implementing, and maintaining the core network architecture for large organizations

·         Practical experience configuring, troubleshooting and optimizing routers, switches, firewalls, and other hardware/software networking elements

·         Good communication and interpersonal skills

·         Good analytical skills and problem-solving attitude

·         Practical experience with the designing, implementing, and maintaining the core network architecture for large organizations

·         Good practical experience configuring, troubleshooting and optimizing routers, switches, firewalls, and other hardware/software networking elements

·         Good communication and interpersonal skills

·         Good analytical skills and problem-solving attitude

·         Routing and Protocol Expertise: Proficiency in dynamic routing protocols (OSPF, BGP, IS-IS) and traffic engineering techniques, with a strong foundation in IPv4/IPv6 networking. MPLS, IPv6, Segment Routing, QoS

·         SD-WAN and Network Virtualization: Hands-on experience deploying, managing, and optimizing SD-WAN solutions for modern enterprise environments. Software Defined (SDx) (e.g. SDN, SD-WAN, SDDC, SASE) Network Functions Virtualization (NFV)

·         Troubleshooting and Automation: Advanced troubleshooting skills combined with knowledge of network automation tools (e.g., Python, Ansible) for efficient configuration and monitoring

·         Prior experience of working in an international environment comprising both military and civilian elements

·         Knowledge of NATO responsibilities and organization, including ACO and ACT

·         Cisco or other network manufacturer certifications are welcome

·         Network Design & Implementation – Plan, configure, and deploy routing protocols (e.g., OSPF, BGP, IS-IS)

·         LA/WAN Optimization – Optimize routing tables and traffic flow for performance and redundancy

·         Troubleshooting & Support – Diagnose and resolve routing issues, including latency, congestion, and failures

·         Security & Compliance – Implement route filtering, prefix lists, and security policies to prevent unauthorized access

·         Capacity Planning – Monitor network usage and plan for scalability and growth

·         Documentation & Reporting – Maintain network diagrams, change logs, and incident reports

·         Collaboration – Work with other teams (e.g., security, data centre, cloud) to ensure seamless connectivity

·         Software & Firmware Management – Upgrade and patch routers to maintain security and stability

·         Testing & Lab Work – Conduct network simulations and testing before deploying changes

·         On-Call Support – Be available on a rotating basis for after-hours network incidents and escalations

·         Enterprise Security Operations Center Rotation – Take assigned shifts in the ESOC to monitor and manage network operations in real-time