Technical Support Manager

As Technical Support Manager, you will provide first line troubleshooting support to operations by addressing and resolving manufacturing issues, while managing, leading and coaching a team of technical specialists.

What can you expect?

• You will ensure first line support to operations by leading and owning the RRT (rapid respons team) business process


• You drive robust and consistent resolution and escalation of process issues while ensuring batch quality and adherence to procedures and instructions


• You will support internal and external regulatory audits, manufacturing investigations and change controls.


• You provide technical and operational support to tech transfers and process improvements


• You will lead and/or support continuous improvement initiatives


• You Build strong working relationships with local and global stakeholders


• You will lead, manage and coach a team of technical specialists, and actively drive their development and growth.

Who are we looking for?

Education

• Master degree in a technical discipline is required (Engineering, Science or relatable)

Experience

• A minimum of 5 years of experience within a cGMP environment in the biotech industry


• Minimum three years of experience as a people manager.

Languages

• Fluent in English


• Dutch is a nice to have

Strengths

• Ability to prioritize and manage multiple tasks and adjust to shifting priorities in a fast-paced, dynamic environment


• Strong analytical, problem-solving, and critical-thinking skills


• Ability to take decisive action under time pressure


• Ability to build strong partnerships and effectively integrate with external collaborators to drive projects/programs forward in a matrixed environment


• Strong teamwork and interpersonal skills, with the ability to influence and build effective relationships at all levels


• High responsiveness to issues and a proactive mindset


• Able to communicate effectively with people at all levels

What do we offer you?

• A meaningful job with an excellent work-life balance.


• A supportive and innovative work environment. We value and encourage learning and personal development.


• The opportunity to work with people from different departments & regions.


• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as company car, additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus.


• Many fun and informal events.

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Legend Biotech maintains a drug-free workplace.