Travel Designer Lapland, Iceland and Sweden (team Germany)

Are you passionate about Lapland, Iceland and/or Sweden and can you convey that passion in a
motivated way?

Then we are looking for you!

Who are we?

Nice to meet you! We are Nordic Collection: an
international tour operator where passion, craftsmanship, and a fun work ethic
come together. Every day, we take travelers and colleagues on a journey of
discovery to our breathtaking destinations: from
magical winter adventures in Lapland to the rugged beauty of the Himalayas .

We're all about creating a genuine experience, for both
our travelers and our team. We believe in authenticity and sustainability, and
we pour our heart and soul into it. We do everything with craftsmanship and
attention to detail, ensuring every trip is a unique experience.

We encourage you to be entrepreneurial, contribute new
ideas, and contribute to our growth. At Nordic, you'll have the freedom to take
initiative and demonstrate ownership, helping to make a difference.

Our travelers are always our priority. Customer focus is
in everything we do: we listen, think along with you, and go above and beyond
to make dreams come true. And we do this with a warm, dedicated team that
supports each other, has fun together, and celebrates successes: from cozy
after -work drinks and team -building sessions to inspiring workations.

Ready to help us create unforgettable travel stories?

Your
responsabilities

For our office in Ghent (BE) or Nieuwegein (NL), we are looking for a full -time travel designer, specifically for selling our trips to Lapland, Iceland and/or Sweden.

Your main task will be selling trips to Lapland, Iceland and/or Sweden:

• You will be the first point of contact for
  clients and will provide them with personalized advice via email, by phone, and
  in person at the office. You will always do this with the necessary
  professionalism and a passionate, friendly, and sincere attitude.
  
• To keep our clients as well -informed as
  possible, you will also occasionally give information sessions.
  
• You will be jointly responsible for achieving
  revenue, managing individual client files and closely monitoring them from
  first contact to departure:
  
• You will translate the client's needs into a
  personalized proposal.
  
• You will calculate quotes, whether customized
  or not.
  
• You will arrange all reservations for flights
  and local services.
  
• You will prepare travel documents and ensure
  that all travel arrangements run smoothly and correctly.
  
• You know your business inside and out,
  allowing you to consistently offer customers the best possible solution in a
  spontaneous and enthusiastic manner.
  
• You take responsibility and ownership for
  your results, follow up on leads effectively, and thus ensure high conversion
  rates and customer satisfaction.
  
• You invest in yourself by taking charge of
  your own development and continuously expanding your product and sales
  knowledge. You are not afraid to share experiences, best practices, and
  successes with colleagues.
  
• You can participate in additional tasks or
  projects, depending on your interests, talents, and current opportunities
  within the team.
  

Who are you?

• You have a passion for Iceland, Lapland and/or Sweden. Travel
  experience is a plus, but not required.
  
• For you, travel means authenticity and
  experiencing nature.
  
• Customers energize you! You prioritize
  customer service, authenticity, and quality.
  
• You have a commercial mindset: you possess a
  strong entrepreneurial spirit and are enthusiastic about challenging growth
  targets.
  
• Collegiality and teamwork are essential for
  you. You are involved in the day -to -day running of the company and contribute
  to a dynamic work environment.
  
• You are stress -resistant and flexible. You
  are willing to work occasionally in the evenings, on weekends, or on -site.
  
• You have an entrepreneurial spirit and
  translate ideas into action.
  
• You work systematically and accurately. You
  are not intimidated by administration and can maintain a good overview and
  manage time/priorities during busy periods.
  
• You have a bachelor's degree or equivalent
  through experience.
  
• You speak and write excellent German (preferably native). Since we
  are an international company, you also understand English well.