Used Car Consultant & Coach

MSX International supports leading automotive brands worldwide, helping to improve repair performance, customer satisfaction, and aftersales operations in more than 80 countries.

MSX International is looking for an experienced UC Consultant & Coach to join our automotive consulting team.

In this field-based role, you will support dealerships in improving their used vehicle operations, commercial performance, and overall business results. Acting as both a coach and consultant, you will work closely with dealer management teams to identify opportunities, implement improvements, and drive sustainable performance across the network.

Key Responsibilities

• Coach and support dealerships to improve operational and commercial performance.
• Drive the implementation and continuous improvement of used vehicle programs.
• Analyse business performance and provide actionable recommendations.
• Support initiatives focused on profitability, sales growth, and customer satisfaction.
• Build strong relationships with stakeholders and act as a trusted business partner.
• Monitor KPIs and provide regular performance reporting.

What We Offer

• Opportunity to work with a global leader in automotive solutions.
• A dynamic role combining consulting, coaching, and business development.
• Exposure to leading automotive brands and dealer networks.
• Professional development opportunities within an international environment.
• Hybrid working model with regular field visits.

• Minimum 3–5 years of experience in automotive retail, consulting, dealer network development, or used vehicle operations.
• Strong understanding of dealership processes and performance management.
• Experience coaching, influencing, and supporting business transformation initiatives.
• Excellent analytical, problem-solving, and communication skills.
• Ability to build credibility and influence stakeholders at all levels.
• Results-driven, proactive, and highly organized approach to work.

Languages

• Fluent Dutch
• Fluent French
• Professional proficiency in English

MSX International - MSXI

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.