Customer Service and Sales Support Officer

Customer Service and Sales Support Officer

Our client, active in the petrochemical sector, is looking for a Customer Service and Sales Support Officer to join the team in Brussels. You will be part of the Business development & innovation department in the B2G area.

Description

• Design the most suitable location for B2G charging infrastructure in line with best practice, tender requirements, feasibility and cost-effectiveness.
• Take steps to achieve a high level of customer satisfaction and support throughout the project.
• Monitor projects from an administrative point of view to ensure that service level agreements are met, with the customer and the network operator prior to installation of the charging infrastructure.
• Check network operator offers for each request.
• Update and maintain various databases (Odoo, EV Platform).
• Collaborate with internal and external stakeholders (customers and network operator).
• Support the eMobility Delivery Officer B2G in the various phases of the project.
• Be proactive in identifying and implementing process improvements in all aspects of the job.
• Master's degree or bachelor's degree with relevant work experience
• Knowledge of ERP or ticket entry tools.
• Attention to detail and spirit of active process improvement
• Ability to multi-task while maintaining control and priorities.
• Willingness to work in a fast-paced environment
• Team spirit
• Working safely is in your DNA

Offer

Customer Service and Sales Support Officer

Reference: 10033498 Brussels Fixed term Selection & Interim Our client, active in the petrochemical sector, is looking for a Customer Service and Sales Support Officer to join the team in Brussels. You will be part of the Business development & innovation department in the B2G area.

Description

• Design the most suitable location for B2G charging infrastructure in line with best practice, tender requirements, feasibility and cost-effectiveness.
• Take steps to achieve a high level of customer satisfaction and support throughout the project.
• Monitor projects from an administrative point of view to ensure that service level agreements are met, with the customer and the network operator prior to installation of the charging infrastructure.
• Check network operator offers for each request.
• Update and maintain various databases (Odoo, EV Platform).
• Collaborate with internal and external stakeholders (customers and network operator).
• Support the eMobility Delivery Officer B2G in the various phases of the project.
• Be proactive in identifying and implementing process improvements in all aspects of the job.

• Calculate your travel time Starting point Departure time

Your profile

• Languages: French, Dutch and English
• Master's degree or bachelor's degree with relevant work experience
• Knowledge of ERP or ticket entry tools.
• Attention to detail and spirit of active process improvement
• Ability to multi-task while maintaining control and priorities.
• Willingness to work in a fast-paced environment
• Team spirit
• Working safely is in your DNA

Offer

• Monthly salary indication:€ 2501 - € 3500

Our client is offering a 6-month fixed-term contract in a dynamic international sector.

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Hi, I'm Elisa De Blaeser ,junior career advisor,
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