Business Process (Senior) Consultant

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Job Description - Business Process (Senior) Consultant

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Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.

Your journey with us

Within Finance and Operations Risk Transformation (FORT) , we audit and advise organizations on their finance, operations and procurement functions, processes and technology risks.

Our Internal Control Advisory & Internal Aud it Operations Team conducts operational reviews and internal audits that go beyond the traditional compliance scope. Our objective is to act as a trusted business advisor ready to deliver added value to our clients whether it’s in the private or public sector, nationally or internationally.

Within the Operations Team of our Risk Advisory practice in Zaventemwe are currently looking for a (m/f/x): Senior Consultant in Business Process Improvement with focus on Technology & Data Analytics

What do we expect from you?

  • Analyze client’s business processes, identify the associated risks using data analytics and come up with action plans to mitigate these risks and transform the business process
  • Work together with the client to improve the effectiveness and efficiency of the business processes, systems and organization
  • Drive the of technology and data analytics within Deloitte’s Internal Audit activities
  • Apply process mining and the latest data visualization techniques in your work;
  • Support our clients in the implementation of audit management tools, including the development and use of GenAI in the reporting phase throughout the different stages of an (internal audit) engagement
  • Collaborate with specialized teams ((IT, ESG, Data Analytcis, Forensic, Legal, …) and departments to increase and improve the use of technology and data analytics in the work we perform, and the services we offer to our clients;
  • Assist in designing our business strategy around this topic, with special focus on the set-up of Strategic Partnerships
  • Draft audit reports and prepare audit results presentations at Board level (Board of Directors, Risk & Audit Committee)
  • Become acquainted with different sectors and (inter)national working environments
  • We offer our services to a broad scale of clients (from multinationals to family-owned businesses), and sectors (Financial Services, Consumer Business, Energy & Resources, …);
  • We will involve you in the account management of our different audit mandates;
  • With time, we expect you to specialize in one or more sectors.
  • Participate in the coaching, career and performance development of new junior consultants by supervising their work, providing them with timely and specific performance feedback or serving as their career counselor
  • Be actively involved in business development and strategic alliances around our internal audit practice, allowing you to further grow your personal & commercial skills.
  • Strengthen our internal and external network, deliver eminence (e.g support the organization of our Deloitte Internal Audit forum), identify and capture new opportunities both at existing and new clients
Below you can find an example of a type of project we did:

Deloitte provided support to a major retailor in Belgium with a process excellence project. The aim of the project was to:

  • Develop and roll out a standardize way of assessing process risks, identifying and developing process controls and key metrics (KPI’s).
  • Propose process improvements in terms of efficiency and effectivity.
  • Implement a risk & control culture and mindset.
  • Develop a training program for employees on process excellence.
  • Report results to the Board of Directors.
Let’s talk about you
  • You have a Master’s degree, preferably in economics, engineering or have an equivalent qualification. A CIA certification is a plus.
  • You have approximately1 to 4 years of relevant work experience in at least one of the following areas: business process optimization, financial audit, internal audit, risk management or internal control transformation.
  • You have experience in, and are willing to further explore, the newest trends and tools related to data analytics and data visualization (e.g. PowerBI, Qlikview etc.), audit management tools and GenAI.
  • You are critical, have an analytical mindset and are eager to learn new business insights and explore different company cultures.
  • You are client- and result-oriented, and you have excellent social, communication and presentation skills.
  • Experience in the use of one or more ERP systems (in terms of data extraction, report generation and data warehousing) or programming languages, is considered a plus.
  • Fluent in English, and in either Dutch or French. Other languages are considered as a plus.
What’s in it for you?
  • You will be part of an ambitious and motivated team that aims to combine value added service delivery to the client with self-development opportunities for its team members;
  • While focusing on business processes, our team also actively works together with internal specialist teams (IT, Sustainability, Cyber) – on project-level and for business development.
  • A challenging, collaborative and creative environment where innovation is key;
  • Personal development and growth are encouraged and continuous learning and coaching are part of the people focused culture;
  • Opportunities to work abroad for both short term and long term assignments; and
  • An attractive and competitive salary package including fringe benefits.
Our story

Our Risk Advisory practice is a global leader in helping clients manage risk and uncertainty from the boardroom to the network. We provide a broad array of services that allow our clients around the world to better measure, manage and control risk to enhance the reliability of systems and processes throughout their organization.

Deloitte’s Business Operations Advisory team is a diverse and rapidly growing part of the Risk Advisory practice. With a focus on service industries and administrative processes, this team is best placed to assess and improve structures and working practices.

  • In a context where agility and excellence are key success factors , our objective is to support our clients in understanding their operational effectiveness, support and develop their employees and leadership, as well as implementing and embedding new and improved structures and routines.
  • With a people-centric approach and a focus on operational excellence, we are best placed to support our clients in their challenges. Deloitte’s Facility Management team is a rapidly growing part of the Risk Advisory practice.
  • With a focus on supporting our clients with their challenges in de workplace, this team is best placed to assess and improve structures and working practices.
  • In a context where agility, cost efficiency, and excellence are key success factors, our objective is to support our clients in understanding the risks in opportunities in their facility management and support them in realizing new and improved working practices that are fit for purpose.

Who is Deloitte? World-leading professional services firm, we offer value added services in audit & assurance, risk advisory, accounting, tax & legal, consulting and financial advisory.

+6000 dedicated professionals, active in +10 offices throughout the country, take great pride in supporting our clients with multidisciplinary expertise, industry knowledge, and innovative solutions. We offer services to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

Be the true you!We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.

Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.

We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values .

Life looks different for each of us, so we created a varied benefits package that you can tap into:

  • My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
  • Sustainable transport options offered
  • Flexible work arrangements for all and initiatives supported
  • Wellbeing tips and activities powered
  • Topped off with other health benefits and insurance opportunities

Empowering our employees withflexible work arrangementsremains essential in today's reality:

  • Hybrid workplace:combination of home office and on-site (+10 offices in Belgium or client's premises).
  • Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime.

Join us to make an impact together! Apply now!

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