Growth Operations Associate

Growth Operations Associate

Drive process improvement and operational excellence

We're hiring a Growth Operations Associate to help us scale our clinic operations. This role is ideal for someone with a few years of experience looking to own systems, coordinate across teams, and help drive meaningful growth.

Key Responsibilities:

• Optimize billing systems, patient management, and internal workflows

• Manage integrations with platforms like GoHighLevel, Office Ally, and Monday.com

• Serve as liaison with external billing partners and ensure SLA compliance

• Maintain and improve SOPs for core processes

• Support the recruitment and onboarding process for new hires

• Partner with marketing to build and analyze performance of growth campaigns

• Identify and act on opportunities to streamline operations

Qualifications:

• 2–4 years of experience in operations or growth roles, preferably in healthcare or startups

• Skilled in using CRMs and automation/project management tools

• Strong communicator with attention to detail

• Able to manage multiple systems and projects simultaneously

• Data-oriented mindset with light experience in analysis or automation tools