Medical Operations Growth Manager

Medical Operations Growth Manager

Lead day-to-day ops while driving innovation and growth

We’re hiring a Medical Operations Growth Manager to optimize our internal systems, manage external partners, and drive operational efficiency as we scale. This is a hands-on role for someone who thrives on improving processes and supporting growth in a healthcare environment.

Key Responsibilities:

• Evaluate and enhance operational systems (billing, patient management, internal workflows)

• Lead integrations and automation using GoHighLevel, Office Ally, Monday.com

• Manage relationship with billing provider and ensure performance

• Create and maintain SOPs for all core functions

• Assist in hiring and onboarding of new staff

• Collaborate with marketing on ad campaigns and performance tracking

• Identify areas for cost-saving and operational improvement

Qualifications:

• 3+ years in operations, ideally within healthcare, wellness, or startups

• Proficient in CRMs, automations, and tools like HubSpot, Salesforce, SQL

• Strong communication and leadership skills

• Self-starter who’s proactive and resourceful

• Experience with team onboarding or process documentation preferred