Número de Aplicantes
:000+
Abetter understanding of the Earth creates a better world for all. Seequentbrings together industry-leading earth modelling, geo-data management, and teamcollaboration software. Becausewhen everyone can see the full picture, they can make better decisions thatbenefit people and the planet. Everyday, our customers in over 100 countries work to develop vital mineralresources more sustainably, design and build better infrastructure,protect the environment, source renewable energy, and help resolve historicalchallenges such as groundwater contamination and ageing infrastructure. We’rehere to help them. That why we’re constantly evolving at the forefront oftechnology and geoscience – from Cloud accessibility, to 3Dmodelling, to digital collaboration. Headquarteredin New Zealand with our team located in 25 locations around the world, Seequentis a high growth, people-centric success story. We’re passionate, curious,Earth lovers. Readyto help change the world? Join us. Seequentis a Bentley Systems company, working together to build a better future.
***Note - Please apply with CV in English***
The Role
The CustomerSuccess Manager is responsible for developing customer relationships thatpromote product or solution usage, retention and loyalty. You will work closelywith Inside Sales Representatives and Account Managers and will be responsiblefor on-boarding and training new accounts in the use of the solution orproduct, addressing any concerns or issues they might have from a usability,how to use perspective and working to proactively ensure growth andretention of the account.
The central role of the Customer Success Manager is to ensure the customer is content and is deriving maximum value from the product or solution and their expectations are being met or exceeded. Success will come from being a complex problem solver who can turn the customer’s business problem into an opportunity to offer a viable solution that is future proof. You will have the opportunity to make a real impact by being able to contact our customers and provide demonstrations, effective training and knowledge-based community building events. Although regularly situated in Belo Horizonte, São Paulo or Rio de Janeiro, you will still be a part of the global Technical Services team, who is responsible for ensuring that we cover Latin America’s wide geographical spread and time zones.
In this role, you will have the opportunity to:
In order to be successful in this role, you should have:
Why you will enjoy working with us..
#LI-CR1
Inclusion + Diversity
In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.
If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.
How to apply
If this sounds like the role for you, apply today with your resume in English only .
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