Sales Engineer

MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people.

Job Description

If you have a natural passion for new technology, innovation, and new solutions, the Sales Engineer position at MicroStrategy is for you!

You will work closely with our Sales and Customer Success Management organizations to provide technical solutions for prospective and existing customers. You will be responsible for designing solutions that will address and resolve a customer's business issues while suggesting confidence in our technology platform and removing all technical objections in the sales cycle.

Our Sales Engineers are one of the most interactive groups within the customer engagement lifecycle and help to drive pipelines by supporting marketing events, content, MicroStrategy days, etc. The successful candidate will have a consultative sales approach, and value the importance of teamwork. This position is critical to the success of our Sales organization in describing and showing how we provide cost-effective solutions that deliver business value to our customers.

Your Focus:

• Understand a customer’s goals and challenges through success and bring clarity to where we can add value to a customer’s architecture.
• Scope, build, and present custom demos and presentations that address key business value for our prospects.
• Take technical ownership of the sales opportunity, respond to objections, and manage most aspects of the sales cycle.
• Handle multiple customer engagements simultaneously.
• Research, scope and respond to customer RFIs and RFPs and take initiative in sharing results with all team members.
• Supports Partners and engages with Partners of MicroStrategy to identify and define joint opportunities.
• Stay up to date with our demo content and product positioning and be an early adopter of incorporating these changes into our product positioning.
• Confidently present and articulate the business value of the MicroStrategy platform at all levels of the customer’s organization.
• Constantly learn and develop expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases.

Qualifications

Required Experience:

• At least 3 years of strong experience in a comparable Sales Engineer (Pre-sales) position, supporting sales cycles selling Business Intelligence or other high-value business solutions.
• Experience with BI tools (e.g., MicroStrategy, Tableau, PowerBI, Qlik, SAP Analytics Cloud, Quick Sight, Business Objects, Cognos, Looker). Specific experience with MicroStrategy is a major plus.
• General knowledge of AI and prompt engineering
• Proficient with SQL
• Understanding of relational databases, data warehousing, ETL, web services, SaaS technologies, etc.
• SaaS and Cloud-based selling with the main Hyperscale’s (AWS, GCP, Azure)
• Strong verbal and written communication skills focused on gathering requirements, positioning, and identifying business value.

Skills:

• Enjoy sales processes, high communication skills, flexibility, and the ability to work as part of a cross-functional team.

Additional Information

Hybrid position - going to the office once a week, events, or client’s offices.