Print Associate II, Service Delivery Operations - Start Immediately

We are looking for an energetic Print Associate II, Service Delivery Operations to join our awesome team at Xerox in Barueri São Paulo
Growing your career as a Full Time Print Associate II, Service Delivery Operations is a fantastic opportunity to develop competitive skills.
If you are strong in cooperation, problem-solving and have the right personality for the job, then apply for the position of Print Associate II, Service Delivery Operations at Xerox today!

Purpose:

• * Added to Job Family Service Delivery - CR in scan/refresh process
• The role of the (Print Operator) is to assist in the operation of a Xerox client site, providing a wide range of print services in line with the specification of the customer's contract.

• The role holder works as part of the service delivery team that is aligned to one or more customers. He/she will have focus on the following:

• Delivery of service that meets SLA and delights the customer (KPI: SLA achieved & high customer satisfaction)

• Supporting the achievement of productivity improvements (KPI: Value for customer & enhanced margin)

• Contributing to service transformation and business growth (KPI: Further profitable service revenue)


Scope:
Specific:
• The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.

General:
• Intermediate level job with some work experience

• Has developed knowledge and skills through formal training & applies these to complete assigned work within own area of expertise

• Identifies problems in straightforward situations, and makes sound decisions using standard procedures

• Works within established procedures with a moderate degree of supervision


Primary Responsibilities:
• Operate and maintain devices

• Ensure quality standards are achieved and customer requirements are met

• Act as an expert when advising customers on non-standard production requirements

• Where required replenish consumables and perform key operator maintenance

Benefits of working as a Print Associate II, Service Delivery Operations in Barueri São Paulo:

● Excellent benefits
● Advancement opportunities
● Advantageous package